General Manager

Hyde Park Ventures is a vertically integrated management company with a strong 10-year legacy of delivering value-added returns across multiple asset classes and geographic locations. Specializing in the acquisition, development, and operation of multi-unit restaurant franchises alongside triple-net real estate assets, Hyde Park Ventures is committed to excellence and growth within the hospitality and real estate sectors. Their diverse portfolio includes Hyde Park Burgers, one of the largest Five Guys franchise groups in the United States, Hyde Park Real Estate Capital based in Austin, TX, and SMITH Mechanical Services, which provides commercial HVAC and refrigeration support across the corporate group. Known for its dynamic approach to building strong enterprise value, Hyde Park Ventures thrives on innovation, operational efficiency, and exceptional customer experience. The company fosters a collaborative environment that supports employee development, leadership growth, and sustained business success.

The position of General Manager at Hyde Park Ventures holds a pivotal role within the organization, tasked with leading store operations to achieve profitability while mirroring the company's mission, vision, and values. This full-time, on-site role reports directly to the District Manager and oversees Hourly Shift Supervisors and Team Members. The General Manager is responsible for cultivating an empowering store culture focused on delivering consistent, outstanding guest experiences and upholding the highest operational standards. From fostering positive team dynamics to ensuring quality, service, and cleanliness, this leader drives all aspects of the restaurant’s performance. The role requires an energetic and hands-on leadership style coupled with strong analytical and problem-solving abilities. The General Manager will recruit, train, and retain top talent while promoting continuous learning and performance improvement through coaching and feedback. Furthermore, the position demands strict adherence to company systems, processes, and operational standards, with a focus on key performance metrics such as quality, accuracy, hospitality, cleanliness, speed, value, and people. Success in the role will be measured through performance in customer secret shops, third-party evaluations like Steritech, and internal contact reports. Hyde Park Ventures offers a workplace culture that encourages open and respectful communication, clear expectations, and continuous professional development. This position not only demands operational excellence but also leadership that can adapt to a fast-paced, deadline-driven environment with flexible availability including nights, weekends, and holidays. Candidates looking to make a significant impact in one of the largest Five Guys franchise operations in the U.S. will find a rewarding and challenging career at Hyde Park Ventures.