Pizza Ranch logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,300.00 - $70,700.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Retirement Plan
Training and Development

Job Description

Pizza Ranch Inc., founded in 1981 in Hull, Iowa, began as a single fast-casual restaurant specializing in pizza, chicken, salads, and desserts served through a buffet, alongside delivery and take-out services. Over the years, Pizza Ranch has grown into a reputable franchise network with more than 220 locations across fifteen states in the U.S. The company is distinguished by its guiding Vision and Mission. The Vision, "To glorify God by positively impacting the world," reflects a core commitment that sets Pizza Ranch apart in the fast-casual restaurant industry. Their Mission, "To give every guest a legendary experience," demonstrates the dedication to exceptional customer service and quality. Pizza Ranch views each restaurant as not just a business, but as a ministry opportunity, aiming to positively influence the communities they serve. Their emphasis on genuine care and concern impacts guests, team members, and the community, consistently making a difference in people’s lives.

The General Manager position at Pizza Ranch is essential to driving the restaurant’s success by leading the team to deliver legendary guest experiences. The role involves comprehensive restaurant leadership including managing operations, ensuring quality standards, and fostering an environment where employees are developed and motivated. General Managers are responsible for driving store profitability by managing food and labor costs effectively, while also maintaining high standards in food safety and operational processes. This role requires a hands-on approach to managing daily restaurant functions, ensuring guest satisfaction, and actively engaging with local communities. General Managers at Pizza Ranch have the unique opportunity to blend the art of hospitality with strategic business management, creating a culture where both guests and staff feel valued. While the franchisee operates independently, offering its own wage and benefit programs, this role exemplifies leadership within a dynamic and values-driven environment dedicated to growth, development, and impact. This position is ideal for individuals passionate about restaurant management, committed to quality service, and excited about contributing to a community-focused business ministry.

Job Requirements

  • High school diploma or GED
  • 3-5 years of restaurant management experience
  • Proven record of management, communication, and organizational skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift

Job Qualifications

  • High school diploma or GED, College Degree preferred
  • 3-5 years of restaurant management experience
  • Proven record of management, communication, and organizational skills
  • Passion for leading and developing people
  • Strong multi-tasking skills and the ability to prioritize multiple situations
  • Proficient in basic computer skills
  • Ability to be mobile and/or on your feet for extended periods of time during the entire shift

Job Duties

  • Oversee daily operations and guest satisfaction in the restaurant and FunZones where applicable
  • Oversee the hiring, training and development of staff
  • Maintain high food quality and safety standards
  • Maintain high operational standards
  • Provide legendary guest service and lead staff to do the same
  • Build community engagement by partnering with other organizations and businesses
  • Respond to guest complaints quickly and resolve them effectively
  • Develop strategies for improving guests' dining experience
  • Develop strategies for minimizing waste and lowering food costs
  • Develop strategies for driving sales growth and volume in the restaurant and FunZone where applicable
  • Ensure that the restaurant follows all Pizza Ranch standards every shift

Job Criteria

Experience

Mid Level (3-7 years)


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