General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,400.00 - $70,900.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Holiday pay
performance-based bonuses
Career growth opportunities
supportive work environment

Job Description

Fairfield Inn & Suites by Marriott, owned and operated by AJNM Hotels Group, is a reputable and independently owned hotel franchise that is committed to delivering exceptional guest experiences while fostering a positive and empowering work culture. AJNM Hotels Group is an independent franchisee, separate from Marriott International, Inc., responsible for all employment policies and practices at this location. This distinction ensures that employees at this property experience a unique, locally-influenced work environment supportive of both their professional growth and personal development.

The hotel itself features 81 well-appointed rooms designed to accommodate the needs of business travelers, families, and leisure guests alike. As part of a globally recognized brand, Fairfield Inn & Suites maintains high standards of cleanliness, service, and hospitality, ensuring that its guests receive a comfortable and enjoyable stay. Being a Marriott brand, it benefits from a strong reputation and operational framework, yet retains the flexibility and personal touch characteristic of an independently managed hotel.

The General Manager role at this established Fairfield Inn & Suites represents an exciting opportunity for a hands-on, people-focused hospitality professional. This leadership position is ideal for an individual who understands the critical role that engaged, well-trained teams play in delivering outstanding guest service and driving operational success. The General Manager will be responsible for overseeing all facets of daily hotel operations, including front desk management, housekeeping, maintenance, sales, and food and beverage services, ensuring that each department functions seamlessly to meet guest expectations and business objectives.

A core responsibility of the role is to build, coach, and retain a motivated and guest-focused team, nurturing a positive, respectful, and accountable workplace culture. Emphasis is placed on leadership that promotes collaboration and empowerment, reinforcing the hotel's commitment to creating great guest experiences through exceptional teamwork. Additionally, the General Manager must adeptly manage the hotel’s financial performance by controlling expenses, managing budgets, and maximizing revenue streams while adhering to Marriott brand standards and company policies.

Beyond operational leadership, this role involves maintaining the property’s physical condition, ensuring cleanliness, safety, and maintenance protocols are rigorously followed. The ability to identify and mitigate operational and reputational risks is essential to safeguard the hotel’s brand integrity and guest satisfaction.

This position offers a competitive salary range of $65,000 to $70,000 and includes benefits such as paid time off, holiday pay, performance-based bonuses, career development opportunities within AJNM Hotels Group and the Marriott brand, and a supportive, collaborative work environment. For professionals who are passionate about hospitality and ready to make a tangible impact at a well-established hotel, this General Manager role promises both challenge and fulfillment in equal measure.

Job Requirements

  • 2-5 years of hotel management experience
  • Strong leadership skills
  • Excellent communication skills
  • Knowledge of hotel financials and budgeting
  • Ability to deliver exceptional guest service
  • Experience with hotel systems and technology
  • Ability to manage and motivate a team

Job Qualifications

  • 2-5 years of hotel management experience, preferably in a branded hotel
  • Strong leadership, communication, and interpersonal skills
  • Solid understanding of hotel financials, budgeting, and revenue management
  • Passion for hospitality and delivering excellent guest experiences
  • Strong problem-solving and decision-making abilities
  • Proficiency with hotel systems, Microsoft Office, and related technology

Job Duties

  • Lead all hotel operations including Front Desk, Housekeeping, Maintenance, Sales, and Food & Beverage
  • Build, coach, and retain a motivated, guest-focused team
  • Foster a positive, respectful, and accountable workplace culture
  • Ensure exceptional guest service and respond effectively to guest feedback
  • Manage budgets, control expenses, and maximize revenue and profitability
  • Ensure compliance with Marriott brand standards and company policies
  • Oversee property maintenance, cleanliness, and safety
  • Identify and manage operational and reputational risks

Job Criteria

Experience

Mid Level (3-7 years)


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