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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,000.00 - $71,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
performance bonuses
Job Description
The hotel is a dynamic and thriving hospitality establishment committed to providing an exceptional guest experience while maintaining operational excellence. As part of a reputable brand, the hotel emphasizes professionalism, guest satisfaction, community engagement, and employee development. The organization values a positive team-oriented culture and strives to create an environment where both guests and staff feel welcomed and supported. This hotel operates with a strong focus on achieving profitability through strategic revenue generation, cost control, and maintaining the highest standards of quality and safety. The brand requires its employees to uphold a professional appearance and demeanor, ensuring all guest interactions... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hotel supervisory or management position
- Ability to work a minimum of 40 hours per week and flexible schedule
- Strong interpersonal and communication skills
- Ability to enforce policies and ensure compliance with laws
- Capability to handle confidential information
- Proficiency in basic math and financial processes
- Certification in relevant areas such as food handling and CPR may be required
- Ability to perform regular inspections and maintain property standards
- Competence in employee management and staff training
- Willingness to participate in local community and business development activities
- Problem-solving skills and customer service orientation
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel management or supervisory role
- Strong leadership and team-building skills
- Excellent customer service and communication skills
- Ability to handle multiple tasks efficiently
- Knowledge of hotel operations and brand standards
- Familiarity with financial management and budgeting
- Certification in food handling, CPR, or First Aid preferred
- Proven problem-solving abilities
- Experience with sales and marketing strategies
- Ability to maintain confidentiality and professionalism
- Strong organizational skills and attention to detail
Job Duties
- Create a positive team-oriented environment
- Maintain a high level of professional appearance and demeanor
- Maintain regular attendance and work schedule
- Maintain confidentiality in all areas
- Demonstrate ability to multi-task and problem-solve
- Handle and resolve guest complaints professionally
- Comply with certification requirements such as food handlers and CPR
- Enforce all policies, procedures, and relevant laws
- Review and maximize rates and group bookings with Revenue Manager and Director of Sales
- Conduct sales calls and participate in community affairs
- Conduct regular staff meetings and training
- Achieve budgeted revenues and cost controls
- Perform financial reviews including budgets and payroll
- Process invoices timely and keep A/R collectibles under 90 days
- Ensure safety and loss prevention measures
- Maintain cleanliness and maintenance of the property
- Ensure full and professional staffing
- Conduct employee performance reviews on time
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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