General Manager

Sweetgreen is a prominent national restaurant brand committed to creating healthier communities by connecting people to real, wholesome food. Since its inception in 2007, Sweetgreen has revolutionized the fast-food industry by offering fresh, flavorful meals rooted in sustainable relationships with farmers and local communities. At Sweetgreen, the focus is not only on delivering exceptional food quality but also on fostering an inclusive and supportive culture where employees can grow personally and professionally. The company operates with a strong sense of purpose, emphasizing sustainability, community engagement, and the well-being of its team members and guests alike. Sweetgreen values diversity, equity, and inclusion and provides equal opportunities to all employees and applicants regardless of gender, race, age, or other protected characteristics.

The role of Head Coach (General Manager) at Sweetgreen is essential in steering the success of individual restaurant locations. As a leader, strategist, and mentor, the Head Coach is responsible for inspiring their team to perform at the highest level by balancing people management, operations, and business performance. This position demands a hands-on approach to leadership, combining business acumen with a passion for operational excellence and hospitality. Utilizing data-driven insights, the Head Coach drives operational improvements, ensures food safety and quality, and creates an exceptional guest experience that aligns with Sweetgreen’s brand values.

The Head Coach fosters an inclusive culture within their store by coaching talent and creating an environment where team members feel valued and motivated. This role requires overseeing the full employee lifecycle, from hiring and training to development and retention, ensuring a diverse and strong talent pipeline. The Head Coach manages the store’s financial performance by analyzing sales data, managing costs including labor and inventory, and optimizing scheduling to meet business goals. They also maintain high standards for food safety, cleanliness, and compliance with operational procedures, while troubleshooting issues related to equipment, facilities, and supply chain.

In addition to leading day-to-day operations, the Head Coach supports all systems and technologies essential for smooth business functioning and outstanding guest experiences. They perform all duties encompassed in the Assistant Coach role, as well as responsibilities from Shift Leader, Kitchen Lead, and Team Member roles, emphasizing teamwork and operational cohesion.

Sweetgreen offers a competitive starting salary for this position ranging from $70,000 to $84,000 USD, depending on experience, along with potential bonus opportunities. The company provides comprehensive benefits including medical, dental, and vision insurance, paid vacation and wellness time, a 401(k) program, and paid family leave. Employees also enjoy complimentary greens and Sweetgreen swag, along with a collaborative team environment that reinforces company core values and a clear career path for growth and professional development.

Joining Sweetgreen means becoming part of a movement dedicated to healthier living, sustainability, and community impact. The Head Coach plays a critical role in building this future by leading with purpose, fostering operational excellence, and delivering hospitality that resonates with guests and team members alike. This is an exciting opportunity for driven, tech-savvy leaders with strong financial insight and a passion for mentoring to make a meaningful difference in the fast-casual dining landscape.