Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
Our client is a thriving restaurant dedicated to delivering exceptional dining experiences through a focus on quality food, exemplary customer service, and efficient operational management. This restaurant is known for its welcoming ambiance, commitment to food safety standards, and dedication to both customer satisfaction and staff development. As part of a dynamic industry where exceptional service and operational excellence are paramount, this establishment champions continuous improvement and strives to surpass profit goals using state-of-the-art technology and comprehensive financial management. The team environment encourages collaboration and professional growth, making it a preferred workplace for hospitality professionals seeking a rewarding career.
As the General Manager, you will hold a pivotal role overseeing all aspects of the restaurant's operations, ensuring that both front-of-house (FOH) and back-of-house (BOH) functions operate seamlessly. Your primary motivation will be driving high levels of customer satisfaction, achieved through excellent service delivery, proactive problem resolution, and a personal commitment to quality. You will utilize profit and loss (P&L) statements and other business intelligence tools to manage finances effectively, striving to meet and exceed profit goals. This includes careful budgeting, expense tracking, and sales strategy optimization.
The General Manager role demands a proactive leader skilled in sourcing, hiring, coaching, and motivating staff. You will foster a positive, safe, and supportive work environment that encourages teamwork, skill enhancement, and adherence to HR standards. Managing and developing talent will be central, involving hands-on training and ongoing performance evaluations to nurture a competent and motivated team. Your leadership will extend to enforcing safety and sanitation standards to guarantee the wellbeing of both employees and guests.
Beyond daily operational leadership, you will be responsible for the broader strategic elements that promote business growth. This includes developing innovative tactics to increase sales, managing the public perception and branding of the restaurant, and scheduling maintenance tasks both routine and emergent to maintain smooth operation and compliance. Your ability to respond efficiently and accurately to customer complaints will also be critical in maintaining high customer retention and fostering a positive reputation for the restaurant. In this challenging yet rewarding position, you will be at the heart of business success, bridging operational efficiency with outstanding customer experiences.
As the General Manager, you will hold a pivotal role overseeing all aspects of the restaurant's operations, ensuring that both front-of-house (FOH) and back-of-house (BOH) functions operate seamlessly. Your primary motivation will be driving high levels of customer satisfaction, achieved through excellent service delivery, proactive problem resolution, and a personal commitment to quality. You will utilize profit and loss (P&L) statements and other business intelligence tools to manage finances effectively, striving to meet and exceed profit goals. This includes careful budgeting, expense tracking, and sales strategy optimization.
The General Manager role demands a proactive leader skilled in sourcing, hiring, coaching, and motivating staff. You will foster a positive, safe, and supportive work environment that encourages teamwork, skill enhancement, and adherence to HR standards. Managing and developing talent will be central, involving hands-on training and ongoing performance evaluations to nurture a competent and motivated team. Your leadership will extend to enforcing safety and sanitation standards to guarantee the wellbeing of both employees and guests.
Beyond daily operational leadership, you will be responsible for the broader strategic elements that promote business growth. This includes developing innovative tactics to increase sales, managing the public perception and branding of the restaurant, and scheduling maintenance tasks both routine and emergent to maintain smooth operation and compliance. Your ability to respond efficiently and accurately to customer complaints will also be critical in maintaining high customer retention and fostering a positive reputation for the restaurant. In this challenging yet rewarding position, you will be at the heart of business success, bridging operational efficiency with outstanding customer experiences.
Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum of 3 years of management experience in the restaurant industry
- Proficient with financial management software and reporting
- Demonstrated ability to lead and motivate a diverse team
- Strong organizational and multitasking skills
- Ability to work flexible hours including evenings and weekends
- Commitment to providing excellent customer service
Job Qualifications
- Proven experience in restaurant management
- Strong leadership and interpersonal skills
- Ability to analyze financial statements including P&L
- Knowledge of safety and sanitation regulations
- Familiarity with HR laws and employment practices
- Excellent problem-solving abilities
- Effective communication skills
Job Duties
- Oversee daily FOH and BOH operations and ensure safety and sanitation standards are followed
- Respond efficiently and accurately to customer complaints
- Manage financial reports and maintain a profitable business through the use of P&L statements
- Source, hire and continually develop team members with training and coaching
- Understand and enforce current HR laws and best practices
- Grow sales using different tactics and strategies
- Manage and promote the brand
- Schedule routine or emergency maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
