McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement benefits
College Tuition Assistance
job training
Career advancement opportunities

Job Description

This job opportunity is offered at a restaurant owned and operated by an independent franchisee licensed to use McDonald's logos and food products. Although the franchisee operates under the McDonald’s brand, it is a separate legal entity from McDonald's USA and handles all employment-related matters independently. The franchisee is responsible for hiring, firing, supervision, scheduling, and management of all staff within the restaurant. This independent ownership allows for unique business operations with local management autonomy while maintaining the standards and brand identity recognized worldwide as McDonald’s. The focus is on delivering high-quality customer service, maintaining cleanliness, and providing delicious food, all within a fast-paced and dynamic fast-food environment.

The role available is for a General Manager, a critical leadership position tasked with running a profitable and efficient McDonald's restaurant. This role is best suited for individuals who are motivated by the prospect of managing a high-volume quick-service restaurant and who thrive working with teams. The General Manager is responsible for ensuring the restaurant meets and exceeds McDonald’s critical customer standards of Quality, Service, and Cleanliness. The role requires a strategic mindset for business operations, goal-setting in partnership with leadership, and the execution of plans to achieve business objectives.

As a General Manager, you will lead a team of Department Managers, helping them set their goals, overseeing their progress, and coaching them to enhance their departments and the overall guest experience. This role requires strong leadership skills to recruit, develop, and retain top managerial talent, including Department and Shift Managers. Experience in managing high-volume quick service restaurants, hospitality, or retail is highly desired. Comfortable in a fast-paced environment, you will drive operational success through a motivated and well-led team, ensuring adherence to company policies and standards.

This position offers great opportunities for career advancement, allowing you to build valuable skills in team leadership, business management, and customer service. The environment encourages employees to pursue their education and professional growth while having a flexible schedule conducive to work-life balance. If you seek a satisfying career with benefits, college tuition assistance, and retirement plans, this role provides a platform to grow personally and professionally within a reputable global brand with local entrepreneurial spirit.

Job Requirements

  • Minimum age of 18 years
  • prior leadership experience in restaurant management or related fields
  • ability to work in a fast paced environment
  • strong organizational and multitasking skills
  • good interpersonal skills
  • ability to hire and develop staff
  • reliable and trustworthy

Job Qualifications

  • Previous experience as a General Manager in a high volume restaurant
  • background in quick service restaurants preferred
  • experience in hospitality or retail is beneficial
  • strong leadership and team management skills
  • ability to set goals and manage performance
  • excellent communication and coaching abilities
  • must be at least 18 years old

Job Duties

  • Run a profitable restaurant
  • ensure the restaurant meets McDonald's critical standards of Quality, Service, and Cleanliness
  • set restaurant goals with leadership and create action plans
  • lead and coach Department Managers to achieve departmental objectives
  • hire and develop Department and Shift Managers
  • oversee staffing, scheduling, and employee management
  • maintain high standards of customer service and operational efficiency

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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