Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,100.00 - $80,900.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
Nouria Energy Corporation is a multi-generational family-owned business operating in the New England region as a wholesale fuel distributor, convenience store operator, and car wash operator. The company is known for its extensive wholesale and retail fuel operations that span multiple brands including Shell, Mobil, Irving, Sunoco, Gulf, Valero, Citgo, Phillips 66, Exxon, and several unbranded options. Nouria Energy supplies fuel to over 300 locations across New England and New York, demonstrating a significant footprint in the industry. The company operates more than 150 company-owned convenience store locations and is ranked among the top 50 largest convenience store chains in the United States. Furthermore, Nouria Energy is recognized as one of the top 10 largest car wash chains in the country, underscoring its diverse operations and strong market presence.
The role of Store Manager at Nouria Energy Corporation is a pivotal position responsible for the overall day-to-day operations of a store, including managing the car wash and food service components. A Store Manager oversees the profitability of the store, manages budgets, controls expenses, maintains inventory levels, and ensures shortage control. The position emphasizes providing exceptional customer service, ensuring safety, scheduling staff, and training and supervising employees. This role requires strong leadership skills, financial acumen, and the ability to manage a team effectively. The Store Manager is accountable for workforce management and development, including recruiting, hiring, training, and motivating staff. Additionally, the Store Manager handles financial operations such as developing budgets, improving profitability, maximizing sales, monitoring gasoline prices, maintaining product mix, and minimizing loss through effective inventory control.
Customer service is a core responsibility, with the Store Manager ensuring every customer receives a warm and courteous welcome, promoting sales, and maintaining a high standard of service execution. Safety and station appearance are critical functions of the role as well, with responsibilities to enforce safety policies, environmental compliance, and maintain the store environment safely and attractively. This includes reporting accidents, conducting safety orientation, inspecting for hazards, and promoting a culture of safety amongst employees.
The ideal candidate should bring 1-3 years of management experience in convenience stores, retail, fast food, or restaurant operations. Strong leadership qualities and the ability to communicate effectively across all levels of the organization are essential. Budget and profit and loss knowledge are also crucial, alongside skills in MS Outlook, Word, and Excel. Physical ability to perform tasks such as lifting, standing for extended periods, and handling store maintenance is required. Specifically for applicants in the State of Maine, UST Class A/B Certification is mandatory or must be attainable within the first 30 days of employment.
Nouria Energy prioritizes quality employees who are committed to customer service, and the company is dedicated to fostering an inclusive, diverse workplace. This position offers the opportunity to play a key leadership role in a dynamic and growing company with a strong regional presence in the fuel, convenience, and car wash sectors. Nouria Energy Corporation is an equal opportunity employer and celebrates diversity, aiming to create a welcoming work environment for all employees.
The role of Store Manager at Nouria Energy Corporation is a pivotal position responsible for the overall day-to-day operations of a store, including managing the car wash and food service components. A Store Manager oversees the profitability of the store, manages budgets, controls expenses, maintains inventory levels, and ensures shortage control. The position emphasizes providing exceptional customer service, ensuring safety, scheduling staff, and training and supervising employees. This role requires strong leadership skills, financial acumen, and the ability to manage a team effectively. The Store Manager is accountable for workforce management and development, including recruiting, hiring, training, and motivating staff. Additionally, the Store Manager handles financial operations such as developing budgets, improving profitability, maximizing sales, monitoring gasoline prices, maintaining product mix, and minimizing loss through effective inventory control.
Customer service is a core responsibility, with the Store Manager ensuring every customer receives a warm and courteous welcome, promoting sales, and maintaining a high standard of service execution. Safety and station appearance are critical functions of the role as well, with responsibilities to enforce safety policies, environmental compliance, and maintain the store environment safely and attractively. This includes reporting accidents, conducting safety orientation, inspecting for hazards, and promoting a culture of safety amongst employees.
The ideal candidate should bring 1-3 years of management experience in convenience stores, retail, fast food, or restaurant operations. Strong leadership qualities and the ability to communicate effectively across all levels of the organization are essential. Budget and profit and loss knowledge are also crucial, alongside skills in MS Outlook, Word, and Excel. Physical ability to perform tasks such as lifting, standing for extended periods, and handling store maintenance is required. Specifically for applicants in the State of Maine, UST Class A/B Certification is mandatory or must be attainable within the first 30 days of employment.
Nouria Energy prioritizes quality employees who are committed to customer service, and the company is dedicated to fostering an inclusive, diverse workplace. This position offers the opportunity to play a key leadership role in a dynamic and growing company with a strong regional presence in the fuel, convenience, and car wash sectors. Nouria Energy Corporation is an equal opportunity employer and celebrates diversity, aiming to create a welcoming work environment for all employees.
Job Requirements
- High school diploma or equivalent
- 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations
- UST Class A/B certification required for State of Maine applicants or ability to become certified within the first 30 days
- physical ability to lift up to 50 pounds
- ability to bend down, stoop low, stand for long periods
- availability to work nights, weekends, and holidays
- strong communication skills
- proficiency in MS Outlook, Word, and Excel
- successful completion of any required certification testing
- ability to maintain safety and cleanliness standards
Job Qualifications
- 1-3 years of management experience in convenience store, retail, fast food, or restaurant operations
- budget and p&l understanding
- ability to effectively perform in a fast-paced work environment
- strong leadership and interpersonal skills
- uST Class A/B certification (for State of Maine applicants only) or ability to become certified within the first 30 days of employment
- ability to communicate effectively with all levels of the organization
- must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
- ability to bend down, stoop low, and also stand for at least 8 hours
- ability to properly lift, pull and/or push up to 30 lbs
- successful completion of certification testing as needed
- ms outlook, word, and excel skills
Job Duties
- Recruit, interview, hire, train, and develop all store staff
- demonstrate leadership and promote teamwork
- motivate staff to continually improve performance
- effectively address employee relations issues
- provide performance feedback and coaching to store employees
- conduct regular performance evaluations, coaching, and counseling of store employees
- require personal grooming and appearance at all times
- exhibit personal accountability for every action
- ensure that all store employees know and follow all company policies and procedures
- supervise all hourly employees to clock in and clock out and assure their time properly reported to payroll
- post work schedule as per Company policy
- develop and execute site level operating budget
- responsible and accountable for the steady improvement of store profitability and the delivery of budgeted financial objectives
- responsible for maximizing store sales and gasoline volume at the location in accordance with company guidelines and objectives
- monitor retail gasoline prices to stay on strategy
- ensure product mix and inventory levels are properly maintained in order to increase sales volume and control inventory
- stock shelves and refrigerated coolers
- accountable for minimizing the loss of cash and inventory and operating within assigned shrink targets
- ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation
- be directly responsible for all fund reconciliation and inventory audits
- prepare or supervise preparation of all required paperwork
- provide the best customer experience to every customer
- greet every customer with a smile and sincere greeting
- suggest possible purchases to the customers and promote specials
- assume full responsibility for the execution of our customer service program at the site level
- responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers
- assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these
- assure all environmental and hazardous material regulations are strictly enforced
- maintain safety and security of the store and document any accidents or incidents that occur
- manage the maintenance of the customer environment inside and around the perimeter of the store
- operate all assigned equipment safely and efficiently
- support implementation of our Safety and Health program
- promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location
- complete the new employee safety orientation procedure with all new or transferred employees working at the store
- regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately
- encourage employees to report unsafe conditions or work practices and initiate corrective action
- promote a quick return to work for employees under your supervision
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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