General Manager

Long John Silver's is a renowned seafood restaurant chain with a rich legacy spanning over 50 years. Established as a beacon for delicious and crispy seafood, Long John Silver's has grown to nearly 500 locations worldwide, becoming a favorite destination for seafood lovers. Their specialty lies in serving batter-dipped wild-caught whitefish, shrimp, chicken, and their legendary hushpuppies, which have become iconic in the fast-casual dining sector. The brand’s commitment to quality, tradition, and customer satisfaction has set it apart as a leader in the seafood restaurant industry. The company's vision is to be the world’s favorite seafood restaurant, driven by their unique PIRATE values which stand for People First, Integrity, Recognition, Accountability, Teamwork, and Excellence. These core values foster an inclusive, respectful, and motivating environment for both employees and guests.

The Restaurant Manager role at Long John Silver's is a pivotal position responsible for leading the restaurant team to deliver an outstanding guest experience. The manager ensures 100% guest satisfaction by swiftly resolving concerns and maintaining exceptional service standards. Inspiring and motivating team members to exceed performance expectations is a critical aspect of this role, as is maintaining optimal staffing levels and cultivating a respectful and accountable workplace culture. The Restaurant Manager oversees food safety, quality, and cleanliness to uphold the highest standards associated with the brand. Financial stewardship is equally essential, with responsibilities including driving profitability through efficient inventory management and reducing waste. The role involves recruiting, hiring, training, and developing crew members and management staff while clearly communicating company goals and operational standards. Compliance with cash control, safety, and operational guidelines is mandatory, along with executing local marketing initiatives to increase sales. This highly responsible, fast-paced role demands a motivated leader with excellent organizational skills and a commitment to upholding Long John Silver's tradition of excellence. The job requires availability to work 50 hours weekly, including nights and weekends, and demands the ability to handle dynamic challenges in a busy restaurant environment. Embracing technology through Microsoft suite products, back-of-house systems, and HRIS platforms is necessary for success in this position. Joining Long John Silver's as a Restaurant Manager means being part of a team that values every contribution and aims to create memorable dining experiences, all while living up to the company's PIRATE values and mission to deliver sustainably caught, high-quality seafood from sea to plate with a signature "bell-ringing" celebration at the end of each visit.