General Manager

Huntington Pacific Hotels LLC is a reputable hospitality management company overseeing multiple hotel properties, with a focus on providing exceptional guest experiences and operational excellence in the Orange County area. The company is currently offering an exciting leadership opportunity for a General Manager or Dual General Manager to oversee operations at three distinct Orange County properties: Residence Inn Tustin and Fairfield Inn & Suites Tustin. As part of a well-established hotel group, Huntington Pacific Hotels LLC values strong leadership, strategic thinking, and a collaborative work culture, aiming to continuously enhance profitability while maintaining high standards of guest service and operational performance.

This General Manager position is a critical role responsible for managing all aspects of hotel operations to meet or exceed revenue goals and operational budgets. The ideal candidate will hold a minimum of three years of management experience, preferably with Marriott, and demonstrate a comprehensive understanding of hotel management principles, financial controls, personnel management, and guest relations. The role requires a hands-on leader capable of directing multiple teams, inspiring staff, and ensuring consistent delivery of service excellence across the properties.

The General Manager will oversee revenue management by developing and monitoring budgets, analyzing profit and loss statements, and strategically guiding pricing and marketing to maximize room revenue and overall profitability. This leadership role involves direct involvement with sales and marketing activities, including handling top and target accounts and participating in joint sales initiatives. The candidate must have sharp analytical skills and the ability to make data-driven decisions to drive business performance while adhering to company standards.

In addition to financial oversight, this position prioritizes hotel personnel management. Responsibilities include hiring, training, motivating, and performance appraisals of both management and hourly employees. The General Manager ensures that all staff members operate in an environment supportive of growth and development while maintaining compliance with company policies and procedures. Supporting a positive work atmosphere and fostering employee engagement are key aspects of this role.

Guest service excellence remains foundational to the role, with the General Manager actively engaging with guests, monitoring feedback, and ensuring guest satisfaction by addressing concerns promptly and effectively. The candidate will implement quality assurance and property maintenance programs, oversee hotel upkeep, and coordinate with external contractors to maintain the physical condition of the hotels in line with company standards.

Furthermore, the role demands strong communication skills and the ability to maintain positive relations with the local community, industry partners, and competitive hotels. The General Manager will represent Huntington Pacific Hotels LLC in community activities, chamber of commerce events, and other local initiatives to enhance the brand's visibility and reputation.

The employment is structured as an "at will" relationship, with a competitive salary starting at $125,000 and upward based on experience. This opportunity is ideally suited for goal-oriented, organized professionals eager to contribute to and grow with a dynamic company that appreciates their dedication and leadership within the hospitality sector.