General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,600.00 - $63,700.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive compensation
performance bonus eligibility
401k
HSA
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Mileage care allowance
Paid training
Complimentary Meals
Daily Pay Option
Opportunities for advancement

Job Description

McAlister's Deli is a well-established casual dining restaurant chain known for its welcoming atmosphere and dedication to excellent customer service. We pride ourselves on creating a work environment that fosters innovation, inclusion, and fun, recognizing that our company's strength lies in our people. As a significant player in the food service industry, McAlister's Deli operates numerous locations that focus on delivering high-quality, freshly-prepared meals to guests who appreciate both great food and genuine hospitality. We're not just in the food business — we're in the people business, committed to making every guest feel valued and cared for.

We are currently looking to expand our team and add new members to our growing family. This opportunity is ideal for individuals seeking a fresh start in their career with a company that supports growth, flexible schedules, and a culture of mutual respect and teamwork. At McAlister's Deli, employment is more than just a job — it is a chance to be part of a community that values each team member's unique contributions. This role offers competitive compensation, eligibility for performance bonuses, and a comprehensive benefits package that includes 401K, medical, dental, vision, disability, and life insurance options. Our commitment to employee success is reinforced through paid training, daily pay availability, and complimentary meals during shifts.

As a General Manager, you will oversee every facet of restaurant operations, ensuring that safety, quality, and compliance with company standards are consistently maintained. You will lead the team by making daily operational decisions, managing schedules, enforcing cleanliness and service standards, and delivering an exceptional guest experience. Leadership is at the heart of this role; you will be responsible for motivating and developing your team members, controlling costs, and identifying opportunities for improvement in order to drive business results and protect company assets. Success in this position requires not only strong organizational and multitasking skills but also an approachable and friendly demeanor that inspires others and embodies the McAlister's Touch.

The General Manager position at McAlister's Deli is a dynamic and rewarding role that offers opportunities for professional advancement within the organization. We invite candidates with a passion for hospitality, an eagerness to lead, and a commitment to excellence to apply and embark on a fulfilling career journey with us. Whether you are experienced in restaurant management, food service, or related hospitality fields, this role offers a platform for growth and meaningful contribution to a thriving company dedicated to its employees and guests alike.

Job Requirements

  • Minimum of 2 years current experience in the casual restaurant industry
  • High school diploma or GED required
  • Availability to work evenings, holidays, and weekends
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Maintain a well-groomed appearance and follow uniform standards
  • Display a positive and outwardly friendly attitude towards all guests
  • Able to withstand the physical demands of a restaurant environment
  • Ability to obtain and maintain a Servsafe or equivalent state-approved license

Job Qualifications

  • Minimum of 2 years current experience in the casual restaurant industry
  • Previous experience in deli or food service management preferred
  • Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus
  • High school diploma or GED required
  • Associate's or bachelor's degree preferred
  • Servsafe license preferred or ability to obtain and maintain a state-approved license
  • Exceptional written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive attitude with strong customer service skills

Job Duties

  • Oversee all aspects of restaurant operations to ensure safety and quality
  • Lead daily decision-making and employee scheduling
  • Maintain high levels of cleanliness and service standards
  • Guide and develop team members through coaching and training
  • Control costs and manage inventory effectively
  • Implement operational improvements to enhance guest experience
  • Protect company assets and ensure compliance with regulations

Job Criteria

Experience

Mid Level (3-7 years)


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