Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,200.00 - $78,100.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Performance bonus
Training and Development
Job Description
Burger King Corporation is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, quick service, and welcoming dining experience. The company operates thousands of restaurants worldwide and is committed to delivering quality food and outstanding customer service. Each Burger King restaurant is designed to offer a consistent experience while adapting to local tastes and preferences. As a leading player in the Quick Service Restaurant (QSR) industry, Burger King Corporation places a high emphasis on operational excellence, employee development, and community engagement. The brand prides itself on its ability to provide an enjoyable and efficient dining experience for customers, backed by rigorous standards in food safety, cleanliness, and customer service.
This role is for a Restaurant Manager who plays a crucial role in ensuring the profitable operation of a Burger King restaurant. The manager will be responsible for adhering to Burger King Corporation’s practices and company policies while driving sales, controlling costs, and maintaining high standards of customer service. The position demands strong leadership and organizational skills to manage daily operations, employee development, and the overall restaurant environment. The Restaurant Manager will directly contribute to the restaurant's financial performance through detailed analysis of profits and losses, inventory management, and labor scheduling that aligns with sales volume. This leadership position also emphasizes maintaining a safe and clean work environment, ensuring compliance with health department standards, and fostering a positive team culture focused on performance and continuous improvement.
The manager must excel in customer interaction, taking a hands-on approach by working at the front counter to ensure quality service, addressing customer concerns effectively, and coaching employees on superior customer relations. This individual will organize team meetings for training and operational reviews, use local store marketing strategies to boost sales, and uphold stringent cash control procedures through daily bank deposits. The role also requires the manager to monitor utility expenses, supplies, and other operational costs, implementing corrective actions when needed to safeguard profitability.
To succeed in this role, the candidate must have excellent communication skills, the ability to analyze complex operational data, and a strong commitment to leadership and employee growth. The position requires flexibility with work shifts and a readiness to handle various day-to-day challenges in a fast-paced QSR environment. The ideal candidate will have a Serv Safe certification, previous restaurant experience, and a passion for excellence in the QSR industry. They will be responsible for maintaining hiring and payroll processes, conducting performance reviews, managing preventive maintenance of equipment and facilities, and ensuring compliance with federal, state, and local employment laws.
This is a full-time role that offers a salary based on the appropriate pay band, commensurate with experience, including an incentive bonus plan based on the restaurant's performance and profitability. Candidates must also pass a background check and drug test as conditions of employment. The work environment includes exposure to kitchen equipment such as fryers, grills, ovens, and walk-in freezers, and may require working in varying environmental conditions including extreme temperatures and exposure to fumes or odors. Physical demands include frequent standing, walking, stooping, and occasional lifting of up to 50 pounds. This position demands an energetic, resilient, and motivated leader committed to upholding Burger King’s brand standards and delivering an exceptional customer experience.
This role is for a Restaurant Manager who plays a crucial role in ensuring the profitable operation of a Burger King restaurant. The manager will be responsible for adhering to Burger King Corporation’s practices and company policies while driving sales, controlling costs, and maintaining high standards of customer service. The position demands strong leadership and organizational skills to manage daily operations, employee development, and the overall restaurant environment. The Restaurant Manager will directly contribute to the restaurant's financial performance through detailed analysis of profits and losses, inventory management, and labor scheduling that aligns with sales volume. This leadership position also emphasizes maintaining a safe and clean work environment, ensuring compliance with health department standards, and fostering a positive team culture focused on performance and continuous improvement.
The manager must excel in customer interaction, taking a hands-on approach by working at the front counter to ensure quality service, addressing customer concerns effectively, and coaching employees on superior customer relations. This individual will organize team meetings for training and operational reviews, use local store marketing strategies to boost sales, and uphold stringent cash control procedures through daily bank deposits. The role also requires the manager to monitor utility expenses, supplies, and other operational costs, implementing corrective actions when needed to safeguard profitability.
To succeed in this role, the candidate must have excellent communication skills, the ability to analyze complex operational data, and a strong commitment to leadership and employee growth. The position requires flexibility with work shifts and a readiness to handle various day-to-day challenges in a fast-paced QSR environment. The ideal candidate will have a Serv Safe certification, previous restaurant experience, and a passion for excellence in the QSR industry. They will be responsible for maintaining hiring and payroll processes, conducting performance reviews, managing preventive maintenance of equipment and facilities, and ensuring compliance with federal, state, and local employment laws.
This is a full-time role that offers a salary based on the appropriate pay band, commensurate with experience, including an incentive bonus plan based on the restaurant's performance and profitability. Candidates must also pass a background check and drug test as conditions of employment. The work environment includes exposure to kitchen equipment such as fryers, grills, ovens, and walk-in freezers, and may require working in varying environmental conditions including extreme temperatures and exposure to fumes or odors. Physical demands include frequent standing, walking, stooping, and occasional lifting of up to 50 pounds. This position demands an energetic, resilient, and motivated leader committed to upholding Burger King’s brand standards and delivering an exceptional customer experience.
Job Requirements
- High school or GED
- Some college preferred
- Previous restaurant experience desirable
- Must be at least 18 years of age
- Must be Serv Safe certified
- Ability to demonstrate excellent written and oral communication skills
- Understanding of profit and loss analysis
- Ability to solve problems and deal with complex issues
- Willingness to work a variety of shifts including open availability
- Ability to work in fast-paced environment
- Must pass background check and drug test
- Ability to lift and move up to 50 pounds
- Ability to handle physical demands of the job
- Strong leadership skills
Job Qualifications
- High school or GED
- Some college preferred
- Previous restaurant experience desirable
- Must be at least 18 years of age
- Must be Serv Safe certified
- Ability to demonstrate excellent written and oral communication skills
- Ability to listen to understand other points of view before responding
- Ability to influence others to gain commitment
- Ability to present information in a clear and concise manner
- Understanding of profit and loss analysis, cash controls, labor analysis, yields and calculating food costs
- Ability to solve problems and deal with a variety of complex issues
- Must be able to exercise sound judgment
- Handles day-to-day work challenges confidently
- Willing and able to adjust to multiple demands, shifting priorities, and rapid change
- Ability to work a variety of shifts and times of day
- Develops and grows others
- Solicits and applies customer feedback
- Improves processes, products and services
- Gains support and commitment from others
- Mobilizes people to act
- Uses delegated authority to meet specific responsibilities
- Knowledge of order processing systems and basic computer skills
Job Duties
- Responsible for working the front counter to ensure quality service
- Checks product quality and communicates with customers and assures availability
- Effectively trains and coaches employees to show courtesy and handling of complaints
- Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
- Develops and maintains an acceptable level of sales
- Utilizes local store marketing
- Monitors utilities, supplies, and other cost categories to minimize impact
- Analyzes profits and loss statements and takes appropriate corrective action
- Follows proper procedures and specifications in preparation and serving of food products
- Controls restaurant inventory through an established inventory system
- Use company approved labor guidelines
- Develops and posts labor schedules in advance of work week start
- Adjusts labor to changes in sale volume
- Manages restaurant cash control by making bank deposits daily
- Follows the cash handling procedures outlined in the company’s employee handbook
- Ensures accidents and incidents are reported to risk management in a timely manner
- Maintains safe work environment
- Achieves highest possible rating by the health department
- Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKC’s image standards
- Keeps district manager informed of hiring team members, approval for promotions and changes in employee status
- Processes payroll accordingly
- Maintains applicant tracking as per federal requirements
- Conducts performance reviews with management team and team members
- Documents in writing, corrective disciplinary action with employees or any incident involving customers
- Maintains team member’s personnel files in accordance with federal, state and local law
- Posts all federal and state required posters
- Utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
- Attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
- Performs all administrative paperwork as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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