Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Employee assistance program
Career development opportunities
Job Description
Ulta Beauty (NASDAQ: ULTA) is recognized as the largest North American beauty retailer and has established itself as the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. The company brings a unique and powerful blend of energy, passion, and uncommon artistry that creates exhilarating buying experiences for beauty enthusiasts everywhere. Ulta Beauty's extensive product portfolio includes more than 25,000 items from around 500 well-known and emerging beauty brands across all categories and price points, including its private label products. Each store also features a full-service salon offering hair, skin, brow, and makeup services, further enhancing the customer experience.
Ulta Beauty is committed to a vision, mission, and values that foster a culture where voices are heard, contributions are valued, and career growth opportunities flourish. The company is devoted to transforming the beauty industry one shade, one lash, one cut at a time, and believes in the transformative power of beauty. This vibrant environment encourages employees to discover their purpose and contribute to meaningful initiatives while experiencing continuous professional development.
The General Manager (GM) position at Ulta Beauty is a critical leadership role responsible for delivering top-line sales growth and building a high-performing team that exemplifies the company’s mission, vision, and values. The GM will lead multiple managers and is accountable for all operational elements of a single retail store, including the salon. This role focuses on driving business performance through careful management of sales, service, payroll, and expense control.
This leadership role demands a passion for operational excellence and a commitment to leading, influencing, and developing team members in a fast-paced retail environment. The General Manager is expected to promote a culture of accountability and continuous improvement by addressing business challenges, optimizing staff schedules, and leveraging financial and operational reports effectively. They play an active role in guest engagement, including performing makeup applications, skincare consultations, and product demonstrations to enhance the sales experience.
Additionally, the GM is tasked with creating an inclusive and engaged team atmosphere, attracting and retaining diverse top talent, and ensuring that all associates receive ongoing training and development. The role requires adeptness at enforcing company policies, maintaining store compliance, optimizing inventory and loss prevention processes, and continuously improving store operations through technology and company initiatives.
Ulta Beauty values flexibility and expects the General Manager to work a full-time, flexible schedule, including evenings, weekends, holidays, and travel for corporate business meetings or conferences.
This position offers the unique opportunity to lead a dynamic team at a leading beauty retailer and contribute to shaping the future of retail beauty experiences. If you are passionate about beauty, leadership, and operational excellence, and ready to make a lasting impact, this role at Ulta Beauty is the perfect career step.
Ulta Beauty is committed to a vision, mission, and values that foster a culture where voices are heard, contributions are valued, and career growth opportunities flourish. The company is devoted to transforming the beauty industry one shade, one lash, one cut at a time, and believes in the transformative power of beauty. This vibrant environment encourages employees to discover their purpose and contribute to meaningful initiatives while experiencing continuous professional development.
The General Manager (GM) position at Ulta Beauty is a critical leadership role responsible for delivering top-line sales growth and building a high-performing team that exemplifies the company’s mission, vision, and values. The GM will lead multiple managers and is accountable for all operational elements of a single retail store, including the salon. This role focuses on driving business performance through careful management of sales, service, payroll, and expense control.
This leadership role demands a passion for operational excellence and a commitment to leading, influencing, and developing team members in a fast-paced retail environment. The General Manager is expected to promote a culture of accountability and continuous improvement by addressing business challenges, optimizing staff schedules, and leveraging financial and operational reports effectively. They play an active role in guest engagement, including performing makeup applications, skincare consultations, and product demonstrations to enhance the sales experience.
Additionally, the GM is tasked with creating an inclusive and engaged team atmosphere, attracting and retaining diverse top talent, and ensuring that all associates receive ongoing training and development. The role requires adeptness at enforcing company policies, maintaining store compliance, optimizing inventory and loss prevention processes, and continuously improving store operations through technology and company initiatives.
Ulta Beauty values flexibility and expects the General Manager to work a full-time, flexible schedule, including evenings, weekends, holidays, and travel for corporate business meetings or conferences.
This position offers the unique opportunity to lead a dynamic team at a leading beauty retailer and contribute to shaping the future of retail beauty experiences. If you are passionate about beauty, leadership, and operational excellence, and ready to make a lasting impact, this role at Ulta Beauty is the perfect career step.
Job Requirements
- Work a flexible full-time schedule including days, evenings, weekends, and holidays
- Available to close the store at least once per week
- Attend corporate meetings and conferences with potential overnight and interstate travel
- Maintain valid identification for airline travel
- Frequent use of computers, phones, and office supplies
- Continuous mobility including bending, pushing, reaching, twisting, lifting up to 25 lbs, and walking during shift
- Comply with all company policies and safety standards
- Ability to participate in interactive accommodation process if disability is present
Job Qualifications
- Bachelor’s degree preferred
- 3-5+ years of fast-paced retail management or relevant experience
- Proven success in financial management including sales growth and expense control
- Experience in retail operational excellence and merchandising
- Leadership skills in talent acquisition, development, and motivation
- Ability to adapt to change and lead others through transitions
- Strong collaboration and interpersonal skills
- Proficiency with Point of Sale systems, Microsoft Office, and Apple devices
- Excellent written and verbal communication
- Strong organizational and multitasking abilities
- Ability to work effectively under pressure and in ambiguous situations
Job Duties
- Promote a culture of accountability to meet or exceed sales, guest loyalty, payroll, omni-channel, and shrink goals
- Drive profitability through operational excellence, sales growth, and expense control
- Leverage store forecast and payroll budgets for scheduling to maximize productivity and control costs
- Address financial and operational issues through analysis and audits
- Perform makeup applications, skincare analysis, and product demonstrations
- Stay informed on industry trends and product knowledge
- Maintain and enforce attendance policies for all associates
- Attract, hire, and retain diverse top talent, addressing staffing needs promptly
- Address policy violations and apply corrective actions following company policies
- Build an engaged and collaborative team embodying the Ulta Beauty brand
- Foster an inclusive environment promoting associate growth and engagement
- Lead manager and associate development including training, feedback, performance reviews, and succession planning
- Participate in ongoing brand and category training for personal and team development
- Share enterprise strategy and align store goals with company objectives
- Promote teamwork by collaborating with management and providing clear direction
- Execute Guest Engagement Leader program to drive guest experience and business results
- Ensure compliance with company policies, procedures, and standards
- Enforce dress code and workplace safety standards
- Use scheduling and task management tools to optimize operations and workload management
- Protect company assets by managing inventory control, cash handling, and loss prevention
- Conduct day-to-day inventory processes including theft and damage reporting
- Advocate for adoption of company initiatives and technology improvements
- Communicate store performance and needs to field leadership regularly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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