Job Overview
Employment Type
Full-time
Compensation
Salary
Range $95,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Meals
Employee Discounts
Career growth opportunities
Professional Development
Job Description
Supreme Dumplings is a renowned Taiwanese restaurant brand dedicated to delivering moments of joy through authentic culinary experiences. Rooted in the rich tradition of Taiwanese cuisine, the company has built its reputation by serving Xiao Long Bao, a delicate and iconic dumpling that originates from China's Song Dynasty over 1,000 years ago. The restaurant is committed to quality, service, and value, striving to provide guests with an authentic taste of Taiwanese heritage through meticulous craftsmanship and dedication. Supreme Dumplings emphasizes creating memorable dining experiences by combining traditional recipes with exceptional hospitality in every location they operate.
The role of General Manager at Supreme Dumplings in Honolulu, HI, specifically at the Ala Moana Center, presents a unique leadership opportunity as this will be the first restaurant opening in Hawaii. The General Manager will play a pivotal role in establishing the brand's presence and ensuring a world-class dining experience that reflects the company’s mission and values. This full-time, salaried, exempt position offers an annual salary ranging from $95,000 to $105,000, based on experience and skills, providing a competitive compensation package for the right candidate.
As the General Manager, you will oversee all aspects of restaurant operations including team leadership, guest satisfaction, financial management, and compliance with regulatory standards. This leadership role demands strategic vision combined with hands-on management, encompassing recruitment, training, employee development, and operational efficiency. You will be tasked with building a motivated team committed to excellence, promoting the core values of honesty, transparency, respect, empathy, and continuous learning. This position reports directly to the Director of Operations until a District or Regional Manager is appointed, and includes an extensive 6 to 8 weeks of training in Seattle before the restaurant’s grand opening.
The ideal candidate is highly adaptable with a growth mindset, believing that abilities can be developed through dedication and hard work. They are capable of embracing challenges, driving continuous improvement, and fostering a culture of collaboration and high performance. The General Manager will also collaborate closely with marketing teams to develop promotional events and community engagement activities, enhancing brand awareness and customer loyalty while ensuring top-notch food safety and quality control. Supreme Dumplings places great importance on not only operational success but also cultivating a positive workplace culture that celebrates culinary passion and guest-centric service excellence.
The role of General Manager at Supreme Dumplings in Honolulu, HI, specifically at the Ala Moana Center, presents a unique leadership opportunity as this will be the first restaurant opening in Hawaii. The General Manager will play a pivotal role in establishing the brand's presence and ensuring a world-class dining experience that reflects the company’s mission and values. This full-time, salaried, exempt position offers an annual salary ranging from $95,000 to $105,000, based on experience and skills, providing a competitive compensation package for the right candidate.
As the General Manager, you will oversee all aspects of restaurant operations including team leadership, guest satisfaction, financial management, and compliance with regulatory standards. This leadership role demands strategic vision combined with hands-on management, encompassing recruitment, training, employee development, and operational efficiency. You will be tasked with building a motivated team committed to excellence, promoting the core values of honesty, transparency, respect, empathy, and continuous learning. This position reports directly to the Director of Operations until a District or Regional Manager is appointed, and includes an extensive 6 to 8 weeks of training in Seattle before the restaurant’s grand opening.
The ideal candidate is highly adaptable with a growth mindset, believing that abilities can be developed through dedication and hard work. They are capable of embracing challenges, driving continuous improvement, and fostering a culture of collaboration and high performance. The General Manager will also collaborate closely with marketing teams to develop promotional events and community engagement activities, enhancing brand awareness and customer loyalty while ensuring top-notch food safety and quality control. Supreme Dumplings places great importance on not only operational success but also cultivating a positive workplace culture that celebrates culinary passion and guest-centric service excellence.
Job Requirements
- Minimum 5 years of restaurant management experience
- Experience in hospitality or Asian-inspired cuisine preferred
- Strong leadership and team management abilities
- Excellent verbal and written communication skills
- Ability to manage budgets and analyze financial data
- Knowledge of food safety and health regulations
- Must be at least 18 years old
- Legal authorization to work in the United States
- Willingness to undergo 6-8 weeks of training in Seattle
- Ability to work full-time and adapt to a fast-paced restaurant environment
Job Qualifications
- 5+ years of restaurant management experience, ideally in hospitality or Asian-inspired cuisine
- Strong leadership skills to inspire and motivate teams
- Bilingual in Spanish or Cantonese preferred
- Excellent communication and interpersonal skills for interactions with guests, staff, and vendors
- Financial acumen, including budgeting, P&L analysis, and cost management
- Deep knowledge of food safety, health regulations, and compliance
- Passion for food, hospitality, and guest-centric service
Job Duties
- Manage day-to-day restaurant operations, including staffing, inventory, and quality control
- Deliver exceptional guest service to ensure a welcoming and memorable dining environment
- Oversee budgeting, cost control, and profitability analysis
- Recruit, train, mentor, and support team members to create a culture of excellence, collaboration, and growth
- Collaborate with marketing to develop promotions, events, and community engagement strategies
- Ensure adherence to health, safety, and food safety standards, as well as company policies
- Promote core values: honesty, transparency, respect, empathy, and continuous learning
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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