Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $24.00 - $25.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a renowned restaurant brand founded in 1994, celebrated for its fresh, made-to-order wings and exceptional flavor experience. With a mission to serve the world flavor through great food and outstanding service, Wingstop has built a loyal customer base by consistently delivering bold, fun, and fast-moving dining experiences. The company prides itself on fostering a culture where every role matters—from front-line workers to leadership—creating an environment that motivates, supports, and inspires team members to thrive. Wingstop has expanded its footprint across various locations, including Manteca, CA, where it continues to provide a vibrant and energetic place for guests and employees alike. This is a full-time position based in Manteca, CA, offering competitive pay ranging from $24.00 to $25.00 per hour, compliant with local wage laws to ensure fair compensation for all team members.

The role of General Manager at Wingstop is pivotal to the brand's continued success and reputation. More than just a managerial position, the General Manager serves as the heartbeat of the restaurant, steering the team towards delivering exceptional flavor, service, and operational excellence. This leadership role demands passion and commitment, overseeing all facets of restaurant operations, including staffing, scheduling, inventory management, and maintaining strict food safety standards. The General Manager is responsible for cultivating a positive, high-performance culture where every team member feels motivated and part of the mission to serve outstanding food and create unforgettable guest experiences.

Key responsibilities include leading and inspiring the team with confidence and positivity, upholding Wingstop's standards of cleanliness, service, and overall execution. The General Manager drives sales and profitability by managing labor and food costs efficiently and employing smart strategies to optimize performance. This position requires the ability to problem-solve swiftly and effectively in a fast-paced environment, ensuring smooth restaurant operations even under pressure. Additionally, the General Manager has a hands-on role in team development, training members to grow their skills and deliver consistent, high-quality results.

Scheduling is a critical component of the General Manager's duties, requiring balanced availability that includes nights, weekends, and holidays. Typical weekly schedules consist of opening, closing, and mid-day shifts to ensure a strong management presence during peak business hours. The General Manager must also handle employee scheduling responsibly, adhering to company policies and labor laws related to rest periods, predictive scheduling, and mandatory days off. Physical stamina is essential, as the role involves lifting, walking, bending, and other physically demanding tasks commonly encountered in a fast-paced restaurant environment.

By joining Wingstop as a General Manager, you become part of a dynamic brand that values boldness, teamwork, and an unwavering commitment to delivering flavor that guests crave. You will play a crucial role in leading your restaurant to success, creating an inviting atmosphere that reflects the spirited energy of Wingstop's brand. This is an exciting opportunity for an experienced, motivated leader ready to make a meaningful impact and help shape the continued growth and excellence of Wingstop.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years restaurant management experience
  • Ability to work flexible hours including nights, weekends, and holidays
  • Physical ability to lift up to 50 pounds regularly
  • Strong interpersonal and communication skills
  • Proven track record of managing budgets and controlling costs
  • Commitment to maintaining food safety and cleanliness standards

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership, communication, and organizational skills
  • Ability to manage budgets and control costs effectively
  • Strong problem-solving skills and ability to work in a fast-paced environment
  • Reliable and committed to delivering exceptional guest service
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Lead your team with confidence and positivity, creating a culture where everyone feels motivated and supported
  • Own all aspects of daily operations, including staffing, scheduling, inventory management, and food safety
  • Ensure guests receive outstanding service and perfect flavor every time
  • Develop and train team members to grow their skills and deliver consistent results
  • Drive sales, manage labor and food costs, and maximize profitability through smart strategies
  • Problem-solve effectively under pressure and turn challenges into opportunities
  • Maintain Wingstop standards of cleanliness, service, and operational excellence
  • Foster a fun, fast-paced, and high-performing environment that reflects the brand's bold energy

Job Criteria

Experience

Mid Level (3-7 years)


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