General Manager

Cincinnati, OH, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $57,000.00 - $70,000.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

401k plan

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

career advancement

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is a premier full-service restaurant company known for its iconic brands including Applebee's Neighborhood Grill + Bar, IHOP, and Fuzzy's Taco Shop. With a portfolio encompassing over 3,500 restaurants across 18 countries and a network of 354 franchisees as of December 31, 2023, Dine Brands stands as one of the largest and most respected restaurant companies globally. Dedicated to fostering a collaborative and innovative atmosphere, Dine Brands celebrates success through commitment to excellence, creativity, and accountability. The company emphasizes openness, authenticity, and teamwork as core values driving its sustained growth and success.

This opportunity is based in Louisville, KY, at 4717 Dixie Highway and offers a full-time management role within one of the company's vibrant restaurant locations. The position centers on ensuring operational excellence, outstanding guest experiences, and effective team leadership. The role offers a competitive salary ranging from $57,000 to $70,000 annually, complemented by a quarterly bonus plan based on performance, highlighting the company’s commitment to rewarding excellence and achieving financial targets.

The Restaurant Manager will oversee the daily operations of the restaurant, managing both front and back-of-house functions to deliver smooth and efficient service. Core responsibilities include following up on necessary paperwork such as forms, reports, and employee schedules to maintain organization and compliance. The role demands a passionate commitment to providing exceptional customer service, addressing guest concerns promptly, and ensuring the highest levels of guest satisfaction. The manager will recruit, hire, train, and supervise staff, fostering a positive and supportive environment conducive to growth and success.

Financial acumen is essential in this role, as the manager will be responsible for monitoring budgets, managing inventory levels, and adhering to all financial procedures. Achieving sales and profit targets while controlling costs is crucial. Compliance with company policies, food safety standards, and government regulations must be maintained rigorously. The manager will enforce personnel policies fairly and consistently and ensure food quality and presentation meet company standards.

Safety and security oversight is also a pivotal component, with the manager maintaining effective programs to address unsafe practices or conditions promptly. Performance management duties include evaluating staff, providing coaching and feedback, and participating in the Manager in Training program to nurture future franchisee leaders. Effective communication skills are required to liaise appropriately with associates, managers, and guests. The role demands continuous goal setting and strategic implementation to drive sales and profitability.

Job Requirements

High school diploma or equivalent
2-3 plus years of previous management experience in casual dining preferred
5 plus years of full-service restaurant management experience preferred
experience teaching and training staff
Servsafe or food safety certification preferred
ability to ensure product preparation and presentation meet company standards
ability to effectively schedule associates to meet sales demands
ability to promote quality recruitment and referrals
ability to develop an environment of constant development for managers
ability to assess the effectiveness of associates
strong leadership and communication skills
ability to deal with confidential information and issues using discretion and good judgment
ability to develop self on all store-related technology
flexible availability including nights, weekends, and holidays
ability to occasionally lift and carry objects weighing up to 50 pounds
may require up to 10 percent travel

Job Qualifications

2-3 plus years of previous management experience in casual dining preferred
5 plus years of full-service restaurant management experience preferred
experience teaching and training staff
Servsafe or food safety certification preferred
strong leadership and communication skills
ability to deal with confidential information using discretion and good judgment
ability to develop proficiency on store-related technology
flexible availability including nights, weekends, and holidays
passion for food service and exceptional guest service

Job Duties

Manage daily restaurant operations including front and back of house
follow up on paperwork such as forms, reports, and schedules
provide exceptional customer service and address guest concerns
recruit, hire, train, and supervise associates fostering a positive work environment
monitor and manage budgets and inventory while ensuring compliance with financial procedures
achieve sales and profit targets while controlling costs
ensure compliance with company policies, food safety standards, and government regulations
maintain high standards for food preparation and presentation
maintain safety and security programs addressing unsafe practices
assess and evaluate associate performance providing feedback and coaching
participate in the Manager in Training program
communicate effectively with managers, associates, and guests
develop and implement strategies to achieve sales and profit objectives