Five Guys logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $40,300.00 - $60,300.00
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Work Schedule

Flexible
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Benefits

bonus plan
competitive base pay
Employee Discounts
flexible scheduling
Opportunities for career advancement
Team-oriented work environment
Training and development programs

Job Description

Five Guys Burgers and Fries is one of America's most successful hamburger concepts, widely recognized not only for its exceptional food but also for its outstanding company culture and dedicated employees. Rated the number one burger in America by the Zagat survey, Five Guys has built a reputation for serving high-quality, fresh ingredients prepared in a welcoming and energetic environment. The company's commitment to excellence and focus on teamwork have made it a beloved brand across the United States and beyond. Five Guys operates in the fast-casual restaurant industry, providing customers with a unique dining experience that emphasizes freshness, quality, and customer satisfaction.

At Five Guys, the employee experience is just as important as the customer experience. The company promotes a unique work environment where every team member, from entry-level crew to management, is trained to perform multiple roles within the restaurant. This cross-training approach ensures that employees are versatile, engaged, and able to contribute to various aspects of daily operations, including working the register, grilling, food preparation, and evening closing duties. This multifaceted training system fosters a strong sense of teamwork and accountability, creating a positive and dynamic atmosphere where employees support one another.

The position at Five Guys is more than just a job; it’s a place where motivated individuals can grow and thrive. The company offers a generous bonus program, providing the opportunity to earn cash bonuses monthly or quarterly, rewarding employees for their hard work, dedication, and leadership. Five Guys looks for individuals with a passion for serving amazing food with a big smile, a commitment to creating a great workplace, and who enjoy collaborating as part of a team. Ideal candidates are honest, energetic, motivational, and bring a fun attitude to the workplace. Those with restaurant or leadership experience are preferred, as they understand the fast-paced nature of the business and the importance of guiding a team effectively.

Five Guys is driven by core convictions that shape its culture and define its approach to work and leadership. These convictions include remaining humble, exceeding expectations, always doing the right thing, and leading by example. Employees are encouraged to embody these values in their daily responsibilities and interactions, ensuring that the company operates with integrity, excellence, and mutual respect. Being part of the Five Guys team means more than simply performing tasks; it means being part of a passionate group of people dedicated to delivering exceptional food and service, and having fun while doing it.

Job Requirements

  • high school diploma or equivalent
  • prior experience in restaurant or food service preferred
  • excellent team collaboration skills
  • strong work ethic and reliability
  • ability to stand for extended periods
  • basic math and cash handling skills
  • availability to work varied shifts including weekends

Job Qualifications

  • restaurant or leadership experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • passion for quality food and customer service
  • motivational and energetic personality
  • willingness to work flexible hours including mornings and evenings

Job Duties

  • train and support crew members across all restaurant positions
  • manage daily restaurant operations and ensure standards are met
  • maintain a clean and safe work environment
  • provide excellent customer service with a friendly attitude
  • implement company policies and procedures
  • motivate team members and foster a positive work culture
  • handle cash and financial transactions accurately

Job Criteria

Experience

Mid Level (3-7 years)


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