Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
401(k) with employer match
Paid training
Employee Discount Program
Paid meals
competitive pay
Monthly bonuses
Job Description
Wendy's is a renowned fast-food restaurant chain, celebrated for its fresh, high-quality menu and commitment to excellent customer service. As one of the leading names in the quick-service restaurant industry, Wendy's has cultivated a strong presence with thousands of locations across the United States and internationally. The company prides itself on delivering not just great food but also an exceptional dining experience that keeps customers coming back. Known for its fresh never frozen beef and innovative menu offerings, Wendy's combines quality, service, and a dedication to its employees' career growth opportunities. Being part of Wendy's means joining a team that values leadership, operational excellence, and a supportive work environment.
The role of the General Manager at Wendy's is pivotal in maintaining the high standards and successful operations of each restaurant location. Serving as the leader of the restaurant management team, the General Manager is entrusted with the responsibility of guiding the staff, creating a culture that exceeds customer expectations, and ensuring all shifts run smoothly and accomplish their business objectives. Reporting directly to a District Manager, the General Manager oversees daily restaurant operations which include managing financial controls, staff scheduling, hiring, and training. This role demands a strong commitment to quality control, food safety, facility management, and compliance with health and safety inspections.
In addition to operational management, the General Manager fosters team development by coaching, counseling, and mentoring team members, thereby cultivating a positive work environment that drives employee engagement and customer satisfaction. Wendy's General Manager role offers robust career growth potential with opportunities to advance within and beyond the restaurants. Employees receive paid training designed to equip them with the knowledge and skills to lead effectively in line with the Wendy's Way. This position provides competitive pay alongside monthly bonuses, as well as a comprehensive benefits package including medical, dental, and vision insurance plan options, short-term and long-term disability, life insurance, and a 401(k) plan with employer matching.
Wendy's expects its General Managers to lead by example, delivering a service experience that guests eagerly anticipate. Ideal candidates are problem solvers who thrive in decision-making roles, and who cultivate a 'Customer First' mindset within their teams. A passion for leadership and a commitment to food safety culture are essential. General Managers balance operational metrics, financial goals, and employee/guest experience with finesse. The role requires leading management teams toward achievement of sales and operational targets, while ensuring compliance with brand standards and safety certifications such as SERV Safe. Physical demands include standing and moving during shifts and the ability to use various restaurant equipment. Reliable transportation to the home store and occasional other locations is necessary. Candidates must be at least 21 years old.
Wendy's is an equal opportunity employer committed to diversity, providing reasonable accommodations to qualified individuals with disabilities. Eligible applicants must pass background checks and be lawfully authorized to work in the country. This General Manager role offers a dynamic career opportunity for motivated leaders passionate about restaurant management, operational excellence, and delivering an outstanding customer experience.
The role of the General Manager at Wendy's is pivotal in maintaining the high standards and successful operations of each restaurant location. Serving as the leader of the restaurant management team, the General Manager is entrusted with the responsibility of guiding the staff, creating a culture that exceeds customer expectations, and ensuring all shifts run smoothly and accomplish their business objectives. Reporting directly to a District Manager, the General Manager oversees daily restaurant operations which include managing financial controls, staff scheduling, hiring, and training. This role demands a strong commitment to quality control, food safety, facility management, and compliance with health and safety inspections.
In addition to operational management, the General Manager fosters team development by coaching, counseling, and mentoring team members, thereby cultivating a positive work environment that drives employee engagement and customer satisfaction. Wendy's General Manager role offers robust career growth potential with opportunities to advance within and beyond the restaurants. Employees receive paid training designed to equip them with the knowledge and skills to lead effectively in line with the Wendy's Way. This position provides competitive pay alongside monthly bonuses, as well as a comprehensive benefits package including medical, dental, and vision insurance plan options, short-term and long-term disability, life insurance, and a 401(k) plan with employer matching.
Wendy's expects its General Managers to lead by example, delivering a service experience that guests eagerly anticipate. Ideal candidates are problem solvers who thrive in decision-making roles, and who cultivate a 'Customer First' mindset within their teams. A passion for leadership and a commitment to food safety culture are essential. General Managers balance operational metrics, financial goals, and employee/guest experience with finesse. The role requires leading management teams toward achievement of sales and operational targets, while ensuring compliance with brand standards and safety certifications such as SERV Safe. Physical demands include standing and moving during shifts and the ability to use various restaurant equipment. Reliable transportation to the home store and occasional other locations is necessary. Candidates must be at least 21 years old.
Wendy's is an equal opportunity employer committed to diversity, providing reasonable accommodations to qualified individuals with disabilities. Eligible applicants must pass background checks and be lawfully authorized to work in the country. This General Manager role offers a dynamic career opportunity for motivated leaders passionate about restaurant management, operational excellence, and delivering an outstanding customer experience.
Job Requirements
- Must be at least 21 years of age
- must have reliable transportation
- ability to stand and move for most of the shift
- willingness to use restaurant equipment such as headset, register, or grill
- commitment to following brand standards
- ability to pass background investigation
- eligible to work in the country
- must be willing to obtain SERV Safe certification by the end of training
Job Qualifications
- High school diploma or equivalent
- prior restaurant management experience preferred
- strong leadership and communication skills
- problem-solving and decision-making ability
- knowledge of food safety standards and compliance
- ability to oversee and develop a team
- willingness to obtain SERV Safe certification if not already certified
Job Duties
- Maintain day-to-day financial controls
- create and manage staff schedules
- interview, hire, train and orientate team
- oversee coaching, counseling, and developing staff and managing team relations
- exercise proper food handling, equipment maintenance and facility management
- ensure health and safety inspections and standards are met
- lead management team to achieve employee, customer, sales, and operational goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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