Job Overview

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Compensation

Salary
Range $55,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts

Job Description

This job opportunity is with a dynamic company dedicated to providing exceptional service and operational excellence in the hospitality industry. The organization prides itself on fostering a positive work environment and supporting its employees through various benefits including bonuses, paid time off, tuition reimbursement, and career advancement opportunities. With a focus on employee satisfaction and customer service, this company seeks motivated individuals to join their leadership team and contribute to sustained growth and success. As a reputable employer offering flexible schedules and employee discounts, the company emphasizes work-life balance alongside professional development. The position available is that of a Manager responsible for overseeing the daily operations of the restaurant, ensuring smooth and efficient management of staff and resources. This role is a full-time employment opportunity with competitive compensation reflective of experience and performance.

The Manager role involves not only supervising daily activities but also driving team success through effective leadership and operational oversight. Responsibilities include ensuring managers follow proper opening and closing procedures, manage inventory control, and adhere to company and labor policies. The Manager will play a critical role in maintaining high standards of customer service by overseeing staff performance and handling customer complaints with professionalism and courtesy. This position requires a strategic approach to labor management, scheduling, and cost control to meet financial goals effectively. The Manager also contributes to a safe, professional, and compliant work environment by enforcing sanitation and safety standards while fostering a positive and productive workplace culture. This is an excellent opportunity for individuals with prior experience in restaurant management or those seeking to advance their careers in hospitality management. The company supports ongoing training and development to ensure managers are well-equipped to meet the challenges of the role while promoting a culture of continuous improvement and employee engagement. Overall, the Manager position is vital to the organization’s mission of delivering exceptional guest experiences while ensuring operational efficiency and staff development.

Job Requirements

  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints
  • Manager certificate is a plus

Job Qualifications

  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints
  • Manager certificate is a plus

Job Duties

  • Supervising that managers are using correct opening and closing procedures and are adhering to company and labor policies during their time with the managers
  • Oversee that the Managers and staff members are committing to their goal of order accuracy and exceptional guest service
  • Supervise and control managers daily and weekly inventory as well as chicken counts and waste
  • Ensure the management team controls their staff to ensure a professional, safe and orderly work environment
  • Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution
  • Help fill in a position while daily/weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew
  • Responsible for making weekly schedules and ensuring your labor goal is met
  • Responsible for labor percentages
  • Responsible for ensuring daily inventory is completed on all shifts
  • Making sure all truck orders are being made appropriately to ensure it meets food cost goal
  • Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods
  • Identifies and resolves issues with costs of goods discrepancies
  • Responsible for recruiting, orienting, training, assigning, scheduling team members
  • Responsible for all cash handling in store
  • Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members
  • Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees
  • plans and reviews compensation actions
  • enforces policies and procedures
  • Performs regular restaurant inspections to ensure the team is meeting standards
  • Responsible for providing a great culture and environment within the staff
  • Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems
  • Responsible for the development of all in store managers

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