General Manager

McAlister's Deli is a renowned and growing restaurant chain known for its commitment to delivering authentic hospitality combined with quality food offerings. As a staple in the casual dining industry, McAlister's Deli prides itself on its warm, welcoming atmosphere where guests feel appreciated and valued. The company fosters an environment that promotes not only customer satisfaction but also an inclusive and supportive work culture for its associates. The management team is dedicated to providing continuous opportunities for professional growth and development, along with competitive benefits and a positive workplace experience. This ensures that both employees and guests enjoy memorable interactions and a sense of belonging that extends beyond just dining out.

We are currently seeking a General Manager to join our team who will be instrumental in elevating the guest experience by leading the daily operations of one of our busy locations. The General Manager role is multifaceted, involving oversight of all restaurant activities including staff management, quality assurance, safety protocols, and adherence to company standards. This role requires a leader who is approachable and customer-service oriented, with the ability to inspire and motivate a team toward operational excellence and impeccable guest service.

This full-time position offers competitive compensation coupled with eligibility for a performance bonus acknowledging your hard work and dedication. In addition to a solid salary, the role includes comprehensive benefits such as 401K, health savings accounts (HSA), medical, dental, vision, disability, and life insurance coverage options. These benefits ensure that you and your family are well cared for while you focus on thriving at work. We also emphasize work-life balance by supporting flexible schedules, which accommodate evening, weekend, and holiday shifts.

The General Manager will be responsible for key functions including scheduling, maintaining cleanliness, enforcing safety standards, and cost control while driving business growth and profitability. You will have the unique opportunity to cultivate a positive work environment where associates feel encouraged to innovate and contribute, fostering teamwork and camaraderie among staff members. McAlister's Deli also provides paid training to set you up for success and offers a daily pay option through an Earned Wage app, allowing access to earnings before payday. Complimentary meals on duty and a mileage care allowance add to the overall package ensuring a supportive and rewarding workplace experience.

Success in this role depends on your ability to multitask efficiently, manage your team effectively, and maintain a high level of professionalism in a fast-paced setting. Besides operational leadership, you must embody the McAlister's Touch by presenting a positive, friendly demeanor and delivering excellent customer service at all times. The ideal candidate will have significant experience in casual restaurant management with a preference for deli or food service backgrounds, complemented by strong communication skills and a willingness to uphold uniform and appearance standards.

Joining McAlister's Deli means becoming part of a family that values innovation, inclusion, and fun, making every day at work both fulfilling and enjoyable while providing exceptional dining experiences to our guests. If you’re passionate about hospitality and ready to take the next step in your career as a leader in the restaurant industry, we welcome you to apply and grow with us.