General Manager

Captain D's is a leading fast-casual seafood restaurant chain known for its commitment to quality food, outstanding service, and a dynamic, team-driven work environment. With a strong focus on its people, Captain D's has cultivated a culture that empowers and nurtures talent, believing that when employees thrive, the company thrives as well. This dedication to staff development and inclusivity creates a supportive workplace where everyone has the opportunity to grow both personally and professionally. The company offers a competitive and comprehensive benefits package that includes health, dental, and vision insurance, paid vacation and sick days, low-cost prescription medications, and access to professional development programs. Captain D's also supports mental health and wellness through an Employee Assistance Program and provides additional perks such as free meals, referral bonuses, and leadership growth opportunities. Over 75% of its General Managers have been promoted from within, showcasing the company's commitment to career advancement and internal growth. As an Equal Opportunity Employer, Captain D's celebrates diversity and fosters an inclusive environment for all team members.

The General Manager role at Captain D's is a pivotal leadership position responsible for operations, team management, and maintaining high standards of guest service. The General Manager acts as the heartbeat of the restaurant, leading by example to inspire the team, achieve financial goals, and deliver an exceptional customer experience every day. This role demands a strong leader with at least two years of experience in a restaurant, hospitality, or retail setting, demonstrating proven success in managing financials and operational processes in fast-paced, high-volume environments. This leader is adept at mentoring, coaching, and training staff to develop their skills and drive team performance.

In addition to operational oversight, the General Manager focuses on guest satisfaction by ensuring quality food and impeccable service. Exceptional communication skills are essential, including conflict resolution and providing clear direction to the team. With responsibility for managing inventory, labor costs, and financial controls, the General Manager plays a critical role in business insight and profitability. Passion, energy, and a results-driven mindset are essential attributes for candidates who seek to motivate their teams and push the restaurant toward success. Furthermore, a growth mindset is important, as Captain D's encourages continuous learning and professional advancement through its paid training and leadership development programs.

This full-time position requires a minimum commitment of 50 hours per week with variable shifts that include weekends, evenings, and holidays. The work environment is fast-paced and may expose the General Manager to extreme temperatures and physically demanding tasks such as standing, walking, lifting up to 50 pounds, and performing repetitive movements for extended periods. Physical and mental requirements include the continuous use of speech, hearing, vision, and manual dexterity. The company values safety and compliance, requiring a valid driver's license and successful completion of a background check. Captain D's proud cultural environment emphasizes teamwork, respect, and a commitment to providing guests with an outstanding dining experience while fostering employee well-being and career growth. Competitive pay for this role ranges from $43,888 to $60,000 annually, with additional quarterly bonuses rewarding strong performance. Joining Captain D's as a General Manager means becoming part of a passionate, energetic team dedicated to excellence and growth.