
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional development opportunities
Job Description
Logan's Roadhouse is a renowned casual dining restaurant chain famous for its hand-cut steaks, rotisserie chicken, and a warm, welcoming atmosphere that exemplifies American hospitality. Established with a commitment to creating memorable dining experiences, Logan's Roadhouse has expanded to numerous locations across the United States, becoming a favorite destination for families, friends, and individuals looking for quality food paired with excellent service. The company's ethos centers on community involvement, exceptional guest satisfaction, and fostering a genuine hospitable environment both for guests and employees alike.
The General Manager role at Logan's Roadhouse is pivotal to maintaining the standards of operational excellence and ensuring the overall success of a single restaurant location. As the key leader on-site, the General Manager is responsible for all aspects of the restaurant's performance, including financial management, sales growth, team development, and compliance with safety and sanitation standards. This full-time managerial position requires a hands-on approach to supervising daily operations, from hiring and training staff to overseeing food quality and guest services. The General Manager drives the restaurant's profit and loss, manages budgets, and implements marketing strategies to attract new customers while retaining loyal guests.
In addition to operational duties, this role entails ensuring the restaurant adheres to local, state, and federal regulations, including health and labor laws, and company policies. The General Manager leads by example, modeling hospitality behaviors such as engaging directly with guests to ensure an outstanding dining experience. The role also covers administrative responsibilities like payroll management, financial reporting, and maintaining vendor relationships to ensure timely and cost-effective supply delivery.
A key focus for the General Manager is building a cohesive team through effective communication, coaching, and performance management. They conduct regular meetings with management and hourly team members to promote alignment with company goals and operational standards. The General Manager also plays a critical role in fostering a safe working environment, overseeing maintenance and cleanliness, and addressing any facility concerns promptly.
This position demands strong leadership skills, the ability to multitask in a fast-paced environment, and a passion for hospitality. Candidates are expected to have a minimum of four years of restaurant management experience, with preference given to those holding a college degree. The General Manager must be at least 21 years old and possess necessary certifications such as food handler and alcohol dispensing permits. This role is ideal for someone who thrives on building teams, driving business results, and delivering exceptional guest experiences, all while upholding the core values of Logan's Roadhouse.
The General Manager role at Logan's Roadhouse is pivotal to maintaining the standards of operational excellence and ensuring the overall success of a single restaurant location. As the key leader on-site, the General Manager is responsible for all aspects of the restaurant's performance, including financial management, sales growth, team development, and compliance with safety and sanitation standards. This full-time managerial position requires a hands-on approach to supervising daily operations, from hiring and training staff to overseeing food quality and guest services. The General Manager drives the restaurant's profit and loss, manages budgets, and implements marketing strategies to attract new customers while retaining loyal guests.
In addition to operational duties, this role entails ensuring the restaurant adheres to local, state, and federal regulations, including health and labor laws, and company policies. The General Manager leads by example, modeling hospitality behaviors such as engaging directly with guests to ensure an outstanding dining experience. The role also covers administrative responsibilities like payroll management, financial reporting, and maintaining vendor relationships to ensure timely and cost-effective supply delivery.
A key focus for the General Manager is building a cohesive team through effective communication, coaching, and performance management. They conduct regular meetings with management and hourly team members to promote alignment with company goals and operational standards. The General Manager also plays a critical role in fostering a safe working environment, overseeing maintenance and cleanliness, and addressing any facility concerns promptly.
This position demands strong leadership skills, the ability to multitask in a fast-paced environment, and a passion for hospitality. Candidates are expected to have a minimum of four years of restaurant management experience, with preference given to those holding a college degree. The General Manager must be at least 21 years old and possess necessary certifications such as food handler and alcohol dispensing permits. This role is ideal for someone who thrives on building teams, driving business results, and delivering exceptional guest experiences, all while upholding the core values of Logan's Roadhouse.
Job Requirements
- Must be at least 21 years of age
- minimum four years restaurant management experience required
- college degree preferred
- strong written and verbal communication skills
- energetic and flexible
- ability to positively motivate employees to work as a team
- ability to assess experience and qualifications of job applicants
- maintains a calm, tactful demeanor when dealing with difficult situations
- well organized and detail oriented
- follows direction with focused attention
- strong computer skills
- must possess food handler and alcohol dispensing certifications
- meets all company service standards
- completes all ongoing certifications and validations
- maintains clean back-of-house area
- works swiftly to complete all service tickets within company timeframes
- adheres to company uniform attire and appearance standards
Job Qualifications
- Minimum four years restaurant management experience
- college degree preferred
- strong communication skills both written and verbal
- leadership and team building skills
- ability to handle difficult situations with calmness and tact
- proficiency in computer applications
- knowledge of ServSafe Alcohol, Food, OSHA, and HACCP standards
- valid food handler and alcohol dispensing certifications
- proven ability to manage financial and labor budgets
- experience in marketing techniques to attract guests
- strong organizational skills
- ability to maintain compliance with laws and company policies
Job Duties
- Model hospitality skills and behaviors by conducting 100% table visits of guests in the restaurant
- oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
- research and identify marketing techniques to attract new guests
- review and analyze monthly P&L and communicate results to managers and develop plans to impact areas of opportunity
- monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- ensure PCI compliance for all credit card transaction documents
- complete all financial and personnel/payroll administrative duties on time and accurately
- ensure a safe working and guest environment to reduce risk of injury and accidents
- manage team’s weekly schedule and time off requests including manager schedules
- lead weekly manager meetings and build shift meetings
- communicate and conduct rollouts of new company programs, policies, and procedures
- handle all guest complaints timely and professionally
- build positive relationships with the community
- manage staffing needs by reviewing applications, interviewing, onboarding, training, and terminations
- adhere to federal, state, and local laws and company policies
- provide performance feedback, coaching, and recognition to all team members
- communicate employee relation issues to Human Resources
- adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- delegate and follow up on tasks while remaining accountable
- unload vendor trucks and ensure inventory is received and rotated
- directly supervise all salaried managers and hourly team members
- ensure managers understand their responsibilities
- oversee proper handling of cash including accurate deposits and logs
- make bank change runs
- enforce safety and security policies
- maintain vendor relationships
- report facility concerns and submit maintenance requests through proper channels
- monitor food and beverage preparation, presentation, and quality standards
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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