General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,000.00 - $73,200.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive compensation
Performance bonus
401k
Health savings account
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Mileage care allowance
Paid training
Complimentary Meals
Daily Pay Option
Opportunities for advancement

Job Description

McAlister's Deli is a well-known casual dining restaurant chain dedicated to providing a unique dining experience through quality food, genuine hospitality, and a welcoming atmosphere. Established with a mission to bring people together over delicious meals and exceptional service, McAlister's has grown into a beloved brand with a loyal customer base nationwide. The company prides itself on creating a work environment that encourages innovation, inclusion, and fun, recognizing that the strength of the company lies in its associates. McAlister's is committed to nurturing a supportive and positive workplace culture where employees feel valued and empowered to succeed. This commitment extends beyond providing excellent food and service, focusing on fostering a team-driven environment that allows career growth and personal development. The casual restaurant industry is fast-paced and energetic, and McAlister's embraces these qualities while maintaining a strong emphasis on community and customer connection. The company's dedication to quality and customer satisfaction has made it a popular choice for those seeking a genuine dining experience with a hometown feel.

As a General Manager at McAlister's Deli, you will play a crucial role in managing all facets of restaurant operations to ensure a safe, clean, and inviting environment for guests and team members alike. This full-time position involves taking the lead on daily business activities, including decision-making, scheduling, and cost control, to maintain operational excellence. You will be responsible for upholding McAlister's high standards for food quality and service while ensuring compliance with company policies and state regulations. The role requires a dynamic leader who can motivate and inspire a team, fostering a spirit of cooperation and enthusiasm throughout the workforce. As the general manager, you will develop team members by providing guidance, training, and support to enhance their skills and performance. Your leadership will directly impact the guest experience, driving satisfaction and loyalty through attentive service and a warm, welcoming atmosphere. McAlister's offers competitive compensation along with performance bonuses to recognize hard work and dedication. Employees enjoy comprehensive benefits including 401K plans, health savings accounts (HSA), medical, dental, vision, disability, and life insurance options, as well as a mileage care allowance to assist with travel expenses. We also provide paid training to set you up for success, along with complimentary meals during shifts and a daily pay option through our Earned Wage app, allowing access to earnings before payday. Growth opportunities are abundant for motivated individuals seeking advancement within a company that values strong relationships and team spirit. Join McAlister's Deli and become a part of a family-oriented team committed to hospitality, community, and career development.

Job Requirements

  • minimum of 2 years' current experience in the casual restaurant industry
  • previous deli or food service management experience preferred
  • high school diploma or ged required
  • associate's or bachelor's degree preferred
  • servsafe license preferred or able to obtain a state-approved license
  • availability to work evenings holidays weekends
  • ability to multitask and prioritize tasks in a fast-paced environment
  • maintain well-groomed appearance and follow uniform standards
  • display positive and friendly attitude towards guests
  • exceptional written and verbal communication skills
  • able to withstand physical demands of a restaurant environment

Job Qualifications

  • high school diploma or ged required
  • associate's or bachelor's degree preferred
  • minimum of 2 years' experience in the casual restaurant industry
  • previous experience in deli or food service management preferred
  • servsafe license preferred or able to obtain and maintain state-approved license
  • excellent customer service skills
  • strong leadership and communication abilities
  • ability to multitask in a fast-paced environment
  • positive attitude and professional appearance

Job Duties

  • oversee daily restaurant operations ensuring safety and compliance with standards
  • lead scheduling and staff management activities
  • maintain high levels of cleanliness and service quality
  • guide and develop team members through training and support
  • control costs and manage budgets effectively
  • implement improvements to enhance guest experience and operational efficiency
  • protect company assets and uphold policies

Job Criteria

Experience

Mid Level (3-7 years)


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