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General Manager

Cleburne, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible

Job Description

This job opportunity is with a well-established restaurant company known for its commitment to excellence in food quality, customer service, and operational efficiency. The company prides itself on maintaining high standards of hospitality and providing a vibrant workplace where employees can thrive and grow professionally. With a focus on delivering an exceptional dining experience, the company supports its leaders with ample resources and training to uphold its brand reputation and achieve financial success. Joining this company means becoming part of a dynamic team dedicated to excellence and continuous improvement in the restaurant industry.

The Restaurant General Manager role is a critical leadership position responsible for overseeing all aspects of the day-to-day operations of an assigned restaurant location. As the senior most management representative at the restaurant level, the General Manager ensures operational excellence by driving sales growth, controlling inventory and labor costs, and maintaining superior product quality and sanitary conditions. The role demands a hands-on leader who can motivate and manage the restaurant team effectively while ensuring compliance with company standards and regulatory requirements. Key responsibilities include recruiting, hiring, and developing staff; managing financial performance; and enhancing guest satisfaction. The General Manager is also tasked with fostering a high-performance culture characterized by accountability, respect, and teamwork.

In this position, leadership competencies such as complex problem-solving, sound judgment, and effective decision-making are essential. The successful candidate must demonstrate an ability to manage time and financial resources efficiently while remaining detail-oriented and organized. Strong interpersonal and communication skills are a must, as the General Manager interacts with a wide range of stakeholders including associates, guests, and senior company leadership. This role also requires adaptability and the ability to lead through change in a fast-paced and often demanding restaurant environment. Proficiency in Microsoft Office Suite supports the operational and administrative demands of the role.

The Restaurant General Manager must ensure that the restaurant meets or exceeds its financial targets while delivering exceptional guest experiences. This entails monitoring and controlling inventories, enforcing cash handling procedures, and ensuring compliance with all legal and company policies. The role requires managing disciplinary actions and performing employee appraisals to cultivate associate development and succession planning. With a commitment to safety, the General Manager promotes a secure working environment and customer experience. Flexibility in working hours and occasional travel are required to meet the needs of the business, further highlighting the dynamic nature of this leadership role.

This full-time position requires a minimum of two years of leadership experience within the restaurant, hospitality, or retail industry and demands a high school diploma or equivalent. Physical requirements include the ability to lift heavy items, perform repetitive motions, and engage in activities that necessitate standing, walking, bending, and crouching. The successful candidate will join a company that values respect, integrity, and excellence, providing a solid foundation for a rewarding career in restaurant management.

Job Requirements

  • High school diploma or equivalent
  • Minimum of two years in a leadership role in the restaurant, hospitality or retail industry with responsibility for both financial outcomes and direct reports
  • Ability to lift, move or carry up to 75 pounds
  • Capable of bending, twisting, kneeling, crouching, stooping and crawling
  • Capacity for repetitive motions and frequent standing and walking
  • Flexibility to work 50 plus hours per week with variable days and hours
  • Willingness to travel occasionally for off-site meetings

Job Qualifications

  • Complex problem-solving skills
  • Sound judgment and decision making
  • Time and Financial Resource Management
  • Ability to lead with respect and integrity
  • Detail-oriented and organized
  • The ability to lead a team and function within a team
  • Strong interpersonal and communication skills, both verbal and written
  • Maintaining a high performance and accountable culture
  • Ability to motivate and empower a team to deliver the best
  • Possess strong change management skills
  • Self-driven and flexible
  • Microsoft Office Suite proficiency
  • 50+ hours per week (days and hours dependent on business needs, therefore flexibility is required to address urgent matters, as needed)
  • High School Diploma or equivalent
  • Has a minimum of two (2) years in a leadership role in the restaurant, hospitality or retail industry, with responsibility for both financial outcomes and direct reports

Job Duties

  • Summary: The Restaurant General Manager has overall responsibility for the day to day operations of the assigned restaurant, including: sales building, inventory and labor controls, quality of product and service and sanitation
  • The Restaurant General Manager directs all activities related to the associates, ensuring their ability to perform as a team and achieve the goals for the restaurant and the brand
  • Ensure restaurant achieves both financial commitments and guest satisfaction goals
  • Maintain a high energy attitude to motivate associates and satisfy guest needs
  • Ensures food, beverage and service quality meet or exceed standards
  • Recruit, interview, hire and conduct performance appraisals for associates
  • Responsible for development and succession planning for associates
  • Provide disciplinary action for associates and terminations, when applicable
  • Ensure direct reports perform all assigned job duties in a prompt and accurate manner
  • Ensures preparation and submission of all required paperwork, all cash handling procedures are followed, restaurant assets are maintained and controlled, inventories of food/beverage and small wares are controlled, compliance with all local, state and federal laws, as well as compliance with all company policies
  • Analyzes systems, procedures and business trends, provides strategic guidance for development and improvement of all restaurant operations
  • Ensures a safe working and customer experience environment by facilitating safe working behaviors for all associates
  • Other duties, as needed
  • Lift, move or carry up to 75 pounds
  • Bend or twist body, keep and regain balance, kneel, crouch, stoop and crawl
  • Repetitive motions, use of hands to handle, control and feel objects or tools, frequent time standing and walking
  • Occasional travel for off-site meetings

Job Criteria

Experience

Mid Level (3-7 years)


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