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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $55,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Papa John's is a leading international pizza restaurant franchise known for its commitment to quality ingredients, superior customer service, and innovative marketing. Established with a vision to serve freshly baked pizzas made from the highest quality ingredients, Papa John's has grown extensively with hundreds of locations worldwide. The company prides itself on maintaining a customer-first approach, ensuring that every guest receives a memorable dining experience whether they dine in, carry out, or order delivery. Papa John’s invests heavily in training and equipping its team members to uphold the brand’s standards, which has made it a recognized name in the competitive... Show More

Job Requirements

  • High school diploma or GED required
  • Serv-Safe or local or state food service certification preferred
  • two years restaurant management or supervision experience preferred
  • must have a driver’s license valid under the laws of the state where the team member works
  • proof of insurance
  • satisfactory vehicle
  • ability to drive
  • skills in cash management
  • planning and organization
  • effective communication

Job Qualifications

  • High school diploma or GED
  • Serv-Safe or Local or State Food Service Certification preferred
  • two years restaurant management or supervision experience preferred
  • valid driver’s license with proof of insurance and satisfactory vehicle
  • skills in cash management, planning and organization, effective communication

Job Duties

  • Provide quality products to customers by building and maintaining quality systems with team members
  • respond professionally and promptly to all customer concerns or issues
  • solicit customer feedback and use it to improve operations and build brand loyalty
  • communicate, train, and promote quality standards using all available tools
  • actively recruit customer focused team members and maintain adequate staffing levels
  • properly orient and train team members to exceed customer expectations
  • ensure compliance with uniform and appearance standards
  • establish and communicate performance expectations
  • conduct performance reviews and document performance issues
  • take disciplinary actions as necessary
  • coach and develop team members to maintain quality and customer focus
  • build a team atmosphere of energy and fun
  • manage sales goals against budget and prior year by providing prompt and friendly service
  • train team members on products and sales execution to build check averages
  • seek additional sales through creative local marketing and community presence
  • manage profit goals against budget and prior year
  • ensure food, labor, and other controllable costs stay within budget and correct deviations using the FOCUS System
  • develop and implement plans to resolve unfavorable trends and enhance profits
  • execute administrative and cash management duties
  • plan and manage inventory levels using computerized systems
  • ensure restaurant cleanliness, equipment functionality, and compliance with safety and security standards
  • oversee preventative maintenance and necessary repairs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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