General Manager

Yum! Brands, Inc. is a leading global quick-service restaurant company that owns and operates some of the most recognized and beloved brands worldwide. With a rich history of delivering quality food and exceptional service, Yum! has established itself as a pioneer in the hospitality and foodservice industry. Under its umbrella, the company manages a diverse portfolio of well-known brands, each striving to exceed customer expectations through innovative dining experiences, quality products, and consistent operational excellence. As a company committed to equity, inclusion, and belonging, Yum! celebrates diversity in all its forms and fosters an environment where every associate can thrive and bring their best selves to work. The company operates with values that emphasize respect, integrity, and empowerment, reinforcing a culture of accountability and continuous growth.

The Restaurant General Manager role at Yum! Brands is a leadership position that carries critical responsibility for the overall daily operations of an assigned restaurant. This full-time role requires managing multiple aspects of the business, including sales growth, inventory control, labor management, quality assurance, sanitation, and team development to achieve the unit's financial and service goals. The General Manager is not only accountable for meeting financial commitments but also ensuring guest satisfaction by maintaining high standards of food and beverage quality and customer service.

This position demands a dynamic leader with strong problem-solving abilities, sound judgment, and effective time and resource management skills. The ideal candidate should be highly organized, detail-oriented, and possess excellent interpersonal communication skills to lead and motivate employees toward delivering superior guest experiences. This individual will be instrumental in fostering a high-performance, accountable culture, driving change management processes, and ensuring compliance with all relevant local, state, and federal regulations as well as company policies.

Beyond operational oversight, the Restaurant General Manager plays a critical role in human resources functions, including recruiting, hiring, training, performance evaluations, disciplinary actions, and succession planning for associates. Leadership integrity, respect, and the ability to work cohesively within a team environment are fundamental to success in this role. The position also involves analyzing business trends and providing strategic guidance aimed at continuous operational improvement.

On physical demands, the General Manager should be prepared for a hands-on role that requires lifting up to 75 pounds, performing repetitive motions, and being on their feet for extended periods. Flexibility to work more than 50 hours a week, including varied days and hours depending on business needs, is essential. Occasional travel for off-site meetings is also part of the job responsibilities.

At Yum!, the philosophy to Believe in ALL People underpins the company’s commitment to unlocking people’s full potential while promoting a workplace free from discrimination. The company ensures reasonable accommodations for applicants or employees with disabilities or special needs.

Overall, this role is an excellent opportunity for motivated individuals with experience in restaurant or hospitality management to contribute to an industry-leading company while advancing their leadership career and making a tangible impact on both team and guest experiences.