General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,000.00 - $67,200.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive compensation
performance bonus eligibility
401k
HSA
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid training
Complimentary Meals
Mileage care allowance
Daily Pay Option
Opportunities for advancement

Job Description

The hiring establishment is a dynamic company in the casual dining industry, dedicated to creating a welcoming, inclusive, and enjoyable working environment for all its associates. This company values its employees as the core strength behind its success and focuses on fostering innovation, inclusion, and fun within the workplace. Known for its commitment to customer service and team development, the company encourages personal and professional growth among its team members by providing comprehensive training, competitive compensation, and benefit packages. The company takes pride in building lifelong friendships and memories while promoting a healthy balance between work and personal life through flexible scheduling options and supportive policies.

This job opening is for the position of General Manager at one of its restaurant locations. As a General Manager, you will play a crucial leadership role by overseeing all operational aspects of the restaurant. This includes ensuring safety, quality, and adherence to company standards while delivering an exceptional guest experience. The role demands strong leadership skills, the ability to manage daily decision-making, handle scheduling efficiently, maintain cleanliness, and foster high levels of service within a fast-paced and customer-centric environment. This leadership position involves guiding, developing, and motivating team members to achieve operational excellence while controlling costs and protecting company assets.

Additionally, the General Manager will be responsible for implementing improvements to enhance restaurant performance and customer satisfaction. The company believes it is in the people business more than just the food industry and expects its General Managers to embody this philosophy through genuine hospitality and a warm, friendly approach to both guests and team members. The position requires excellent customer service skills, strong communication capabilities, and the ability to multitask and prioritize effectively under pressure. The company also supports career advancement and growth opportunities within the organization, providing a platform for long-term career development and success.

Employment is full-time, with the need for availability during open hours including evenings, holidays, and weekends. The company offers a competitive compensation package with opportunities for performance bonuses. Benefits include 401K, HSA, medical, dental, vision, disability, and life insurance, paid training, complimentary meals while on duty, mileage care allowance, and a daily pay option through an Earned Wage app. This combination of competitive pay, extensive benefits, and a positive workplace culture ensures that every employee is supported both professionally and personally. The company is also an Equal Opportunity Employer, fostering diversity and inclusivity across all its operations.

Job Requirements

  • A minimum of 2 years current experience in the casual restaurant industry
  • Previous experience in deli or food service management preferred
  • Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus
  • High School Diploma or GED required
  • Associate's or bachelor’s degree preferred
  • Servsafe license preferred or able to obtain State-approved license
  • Availability to work evenings, holidays, weekends
  • Ability to multitask and prioritize in a fast-paced environment
  • Maintain well-groomed appearance and follow uniform standards
  • Display a positive and friendly attitude towards all guests
  • Exceptional written and verbal communication skills
  • Able to withstand physical demands of the restaurant environment

Job Qualifications

  • Minimum of 2 years current experience in the casual restaurant industry
  • Previous experience in deli or food service management preferred
  • Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus
  • High School Diploma or GED required
  • Associate's or bachelor’s degree preferred
  • Servsafe license preferred or able to obtain State-approved license
  • Exceptional written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Friendly and approachable demeanor

Job Duties

  • Oversee daily restaurant operations ensuring safety, quality, and compliance with company standards
  • Lead scheduling and daily decision-making processes
  • Maintain high levels of cleanliness and service throughout the restaurant
  • Guide and develop team members through effective leadership and training
  • Control costs and manage budgets to protect company assets
  • Implement operational improvements to enhance guest experience
  • Foster a warm and welcoming environment that embodies genuine hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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