General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,000.00 - $56,800.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

competitive compensation
performance bonus eligibility
401k
HSA
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Mileage care allowance
Paid training
Complimentary Meals
Daily Pay Option
Opportunities for advancement

Job Description

Our company is a well-established player in the casual dining restaurant industry with a strong commitment to fostering a positive and inclusive workplace where innovation and fun are key values. We believe that our greatest asset is our people, and we're dedicated to providing a supportive environment that encourages professional growth and personal satisfaction. Our work culture embraces flexibility, teamwork, and a spirit of hospitality that makes every team member feel valued and part of a family. The company offers competitive compensation packages that not only include base pay but also performance bonuses to reward dedication and exceptional contributions. We also provide comprehensive benefits aiming to support the health and well-being of our employees and their families, including medical, dental, vision, disability, life insurance plans, and retirement saving options such as 401K and Health Savings Accounts (HSA). To make the employment journey even more rewarding, we offer paid training programs to set up new hires for success, complimentary meals while on duty to foster camaraderie, a Mileage care allowance for travel support, and a Daily Pay option through an Earned Wage app to provide financial flexibility. Beyond benefits, our organization is deeply committed to career development, offering ample opportunities for advancement and growth within the company, alongside an environment that encourages the formation of meaningful friendships and lasting memories among colleagues. This is not just a job; it is an opportunity to build a fulfilling career in a culture that truly cares about its people.

As a General Manager within our company, you will play a pivotal role overseeing all facets of restaurant operations with a sharp focus on safety, quality, and adherence to company standards. Your leadership will be essential in spearheading daily decision-making processes, managing team schedules to optimize operational efficiency, and maintaining impeccable levels of cleanliness and service that exceed guest expectations. This role requires not only operational expertise but also a heartfelt commitment to genuine hospitality—delivering warm welcomes, engaging in friendly conversations, and being a supportive presence for guests and team members alike. Leading by example, you will be responsible for guiding and developing a motivated team, controlling costs responsibly, and driving continuous improvements to maximize results while safeguarding company assets. Excelling in this role demands superior customer service skills, a friendly and approachable manner, and robust leadership capabilities to inspire and motivate the team. Success as a General Manager means balancing the rigors of operational management with the warmth and personal touch that characterize our brand's hospitality promise, ensuring every guest leaves with a memorable experience. Join us to be part of a family-oriented company where your leadership makes a direct impact, and your career can flourish in a vibrant and rewarding environment.

Job Requirements

  • Minimum of 2 years current experience in the casual restaurant industry
  • Previous experience in deli or food service management preferred
  • High school diploma or GED required
  • Associate's or bachelor's degree preferred
  • Servsafe license preferred or ability to obtain a state-approved license and maintain it
  • Availability to work evenings, holidays, and weekends
  • Ability to multitask in a fast-paced environment
  • Maintain a well-groomed appearance and uniform standards
  • Positive and friendly attitude towards guests
  • Ability to withstand physical demands of restaurant work

Job Qualifications

  • High school diploma or GED
  • Associate's or bachelor's degree preferred
  • Minimum of 2 years current experience in casual restaurant industry
  • Previous deli or food service management experience preferred
  • Experience in hotel catering, coffee service, banquet operations, assistant management, food production, or bartending is a plus
  • Servsafe license preferred or ability to obtain and maintain state-approved license
  • Exceptional written and verbal communication skills
  • Strong leadership and customer service skills

Job Duties

  • Oversee all aspects of restaurant operations to ensure safety and quality
  • Lead daily decision-making and scheduling for optimal efficiency
  • Maintain high standards of cleanliness and customer service
  • Guide and develop team members to foster growth and motivation
  • Control operational costs and implement process improvements
  • Ensure compliance with company policies and safety regulations
  • Deliver exceptional guest experiences with genuine hospitality

Job Criteria

Experience

Mid Level (3-7 years)


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