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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Tuition Reimbursement
flexible schedule

Job Description

Kevco McDonald's is an independently owned and operated franchise, providing exceptional quick service dining experiences while upholding the highest standards of quality, service, and cleanliness. As part of the renowned McDonald's brand, Kevco McDonald's shares a strong commitment to delivering consistent excellence in food and customer service. The restaurant stands out by combining the trusted reputation of McDonald's with local managerial autonomy, ensuring a unique and community-focused approach to restaurant operations. The franchise operates with its own dedicated hiring and management practices, separate from McDonald's USA, offering employees an environment where they are valued and empowered within a leading fast-food establishment.

The General Manager role at Kevco McDonald's is pivotal to the restaurant's success and profitability. This leadership position carries significant responsibility, charged with maintaining and exceeding McDonald's critical customer standards of quality, service, and cleanliness. The General Manager is not only responsible for the day-to-day operations of the restaurant but also takes a strategic approach to setting and achieving ambitious business goals. Working closely with leadership, the General Manager develops operational plans to meet performance targets and leverages team collaboration to enhance the restaurant's overall guest experience.

In addition to overseeing restaurant performance, the General Manager leads a team of Department Managers, each with specific areas of responsibility within the restaurant. This leadership extends to helping Department Managers establish their own objectives, monitoring their progress, and providing coaching and guidance to improve each department's efficiency and service quality. By fostering an environment of continuous improvement and teamwork, the General Manager drives the entire restaurant towards operational excellence.

Hiring and developing key personnel such as Department and Shift Managers is also a critical part of the General Manager's duties. Building a strong leadership team ensures that the restaurant is prepared for future growth and maintains consistency in operations and customer service standards. The role demands a hands-on leader with previous experience managing high-volume quick service restaurants or a background in hospitality or retail management.

Applicants should be at least 18 years old and have demonstrated success in managing restaurants or similar environments. Kevco McDonald's offers a competitive compensation package alongside a range of benefits including paid vacation, education opportunities through the Archways to Opportunity program, free meals, health insurance, free uniforms, flexible schedules, and a bonus program. These benefits are designed to support employee development, wellbeing, and work-life balance.

Working at Kevco McDonald's means joining a dynamic team in a fast-paced setting, where leadership is rewarded, and professional growth is encouraged. Those who thrive in leadership roles and enjoy fostering teamwork and operational success will find this General Manager position both challenging and highly rewarding. This opportunity offers a platform to make a significant impact within a leading franchise restaurant committed to quality and customer satisfaction.

Job Requirements

  • be 18 years or older
  • have previous management experience
  • knowledge of quick service restaurant operations preferred
  • strong leadership abilities
  • excellent communication skills
  • ability to work flexible schedules
  • willingness to hire and develop team members

Job Qualifications

  • previous General Manager experience running high volume locations
  • background in quick service restaurants, hospitality, or retail
  • strong leadership and team management skills
  • excellent communication and coaching abilities
  • ability to set and achieve operational goals
  • problem-solving skills
  • customer service orientation

Job Duties

  • run a profitable restaurant
  • ensure the restaurant meets McDonald's critical customer standards of quality, service, and cleanliness
  • set restaurant goals and create plans to achieve them
  • lead a team of Department Managers with specific responsibilities
  • help Department Managers set goals and follow up on their progress
  • provide coaching and direction to improve departments
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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