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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible

Job Description

This job opportunity is with a restaurant that operates under the iconic McDonald’s brand but is owned and operated independently by a franchisee, specifically Kevco. Unlike corporate-owned McDonald’s USA locations, this restaurant is managed privately, offering a unique blend of the established McDonald’s standards and local franchise management. Kevco McDonald’s prides itself on maintaining a high standard of quality, service, and cleanliness, which are essential for ensuring an outstanding customer experience. The franchisee emphasizes running a profitable and efficient operation while upholding the critical customer-focused standards that McDonald’s is known for worldwide. As a franchise operation, it offers a supportive, community-oriented environment with strong operational autonomy from corporate McDonald’s.

The role available here is for a General Manager, a pivotal leadership position responsible for the overall success and daily operations of the restaurant. This is a demanding role that requires commitment to meeting McDonald’s rigorous standards of quality, service, and cleanliness. The General Manager works closely with local leadership and team members to set and achieve restaurant goals, ensuring profitability and customer satisfaction. A key focus of this position is directing a team of Department Managers who oversee various parts of the restaurant operations. The General Manager provides these Department Managers with guidance, coaching, and performance management support to help them reach their goals and continuously improve their departments. By strengthening each department, the entire restaurant benefits through streamlined operations, better customer interactions, and enhanced team productivity.

Moreover, the General Manager plays a significant role in talent acquisition and development, hiring and nurturing both Department and Shift Managers to build a strong leadership pipeline for the future. Ideal applicants will have a background managing high volume restaurant locations, preferably within the quick service restaurant industry, or in related sectors like hospitality or retail. Candidates aged 18 and older with sufficient leadership experience will find this position rewarding and challenging.

Kevco McDonald’s offers a comprehensive benefits package that includes competitive pay and incentives designed to support the personal and professional growth of its managers. They provide paid vacation, free meals during shifts, and free uniforms as part of the work environment. Unique to this franchisee is the Archways to Opportunity program, which offers educational benefits including opportunities to earn a high school diploma, college tuition assistance, and English as a second language classes. Health insurance coverage and a flexible work schedule are also included, alongside a bonus program and other employee perks. This demonstrates the company’s commitment to not only operational excellence but also to the well-being and development of its employees.

This job is more than just managing a restaurant; it is about leading a team with dedication, fostering a positive workplace culture, and ensuring every customer enjoys the McDonald’s experience through consistent quality and outstanding service. Applicants should understand that they are applying to work for an independent franchisee, not McDonald’s USA directly. This distinction means employment decisions, including hiring and supervision, are managed solely by the franchisee. The franchise offers an engaging, dynamic work environment where talented leaders can grow their careers within one of the world’s most recognizable brands while benefiting from the backing of a committed local owner-operator.

Job Requirements

  • minimum age of 18 years
  • experience managing high volume retail or restaurant locations
  • ability to lead a team and manage multiple departments
  • strong organizational and communication skills
  • willingness to work flexible hours
  • capability to meet McDonald’s quality, service, and cleanliness standards

Job Qualifications

  • previous general manager experience in high volume locations
  • background in quick service restaurants, hospitality or retail preferred
  • strong leadership and team management skills
  • ability to set and achieve operational goals
  • excellent communication and coaching abilities
  • minimum age of 18 years

Job Duties

  • run a profitable restaurant
  • ensure the restaurant meets McDonald’s critical standards of quality, service, and cleanliness
  • collaborate with leadership to set and achieve restaurant goals
  • lead and coach a team of Department Managers
  • monitor department progress and provide direction
  • hire and develop Department and Shift Managers
  • improve overall restaurant operations through department enhancement

Job Criteria

Experience

Expert Level (7+ years)


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