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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible

Job Description

This job posting is for a position in a restaurant operated by an independent franchisee licensed to use McDonald's logos and food products. It is important to note that the franchisee is a separate legal entity and employer from McDonald's USA. This means all employment decisions, including hiring, firing, staffing, scheduling, and disciplinary actions, are solely the responsibility of the franchisee and not McDonald's USA. Any application submitted will be handled exclusively by the franchisee. Working at this restaurant provides the opportunity to join a well-known global brand while being part of a locally managed business that values its employees and customers.

McDonald's is a leading global quick-service restaurant known for serving consistent quality food with speed and hospitality. The franchisee operated restaurant focuses on maintaining high standards of quality, service, and cleanliness to ensure customer satisfaction. The General Manager position is a key leadership role that involves overseeing the restaurant's day-to-day operations, leading a team of managers and staff, and ensuring that the business meets its financial and customer service goals.

The General Manager is responsible for delivering a winning guest experience by ensuring that quality food is prepared and served promptly, the restaurant environment is clean and welcoming, and efficient service is provided at all times. This role requires a strong leader who can inspire and coach their team to perform at their best, while keeping a sharp eye on operational standards and financial results. The General Manager develops and implements strategies with their Supervisor to meet the restaurant’s objectives and drives continuous improvement across all departments.

Key responsibilities include setting goals with Department Managers, monitoring their progress, providing support and direction, and fostering a collaborative team environment. The General Manager also takes part in recruiting and developing departmental and shift management to build a strong and capable leadership pipeline for the future. Candidates with prior experience managing high-volume quick service or hospitality locations will find this role rewarding and aligned with their skills.

This full-time General Manager opportunity offers competitive pay and an attractive benefits package, including paid vacation, paid meals, medical, dental and vision insurance, education assistance through a program called Archways to Opportunity, incentive-based bonuses, and uniforms. Employees can take advantage of career development opportunities, such as earning a high school diploma, college tuition assistance, and English classes. McDonald's supports its team with meaningful rewards and recognition through service awards and other incentives.

This role is ideal for someone aspiring to a satisfying career in the restaurant industry with a company that values personal growth, education, and leadership development. By joining this independent franchisee operated McDonald's restaurant, you will be part of a committed team that works with energy and purpose to provide guests with great food and feel-good moments. The General Manager position invites those who want to lead a business, improve departmental performance, and deliver excellence in quality and customer service, while enjoying competitive compensation and comprehensive benefits.

Job Requirements

  • Be at least 18 years old
  • Have previous general manager experience in high volume restaurant or related field
  • Possess strong leadership skills and ability to motivate teams
  • Demonstrate knowledge of quick service restaurant operational standards
  • Have excellent communication and interpersonal skills
  • Be capable of managing multiple departments and delegating tasks effectively
  • Commit to upholding high standards of quality, service, and cleanliness

Job Qualifications

  • Previous experience as a General Manager running high volume restaurant locations
  • Background in quick service restaurants, hospitality, or retail preferred
  • Strong leadership and team development skills
  • Ability to set strategic goals and achieve results
  • Excellent communication and coaching abilities
  • Knowledge of restaurant operations and financial management
  • 18 years of age or older

Job Duties

  • Run a profitable restaurant while meeting McDonald’s high standards of quality, service, and cleanliness
  • Work collaboratively with Supervisors to set and achieve restaurant goals
  • Lead and develop a team of Department Managers to meet operational objectives
  • Provide coaching, direction, and support to improve departmental performance
  • Manage hiring and development of Department and Shift Managers to ensure strong leadership
  • Monitor and follow up on department goals and progress regularly
  • Ensure excellent guest experiences through effective team leadership and operational management

Job Criteria

Experience

Expert Level (7+ years)


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