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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,000.00 - $61,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability
short term disability
Paid Time Off
Bonus opportunities
Years of service program
401(k) Plan
Employee Referral Bonus

Job Description

DRM Arby's is a well-established franchise within the quick-service restaurant industry, known for its commitment to delivering quality food and exceptional customer service. The company prides itself on fostering a family-focused culture that nurtures flexibility, allowing team members to balance their work schedules with their personal lives. DRM Arby's is dedicated to helping employees improve their quality of life while inspiring customers through a welcoming and positive dining experience. The company promotes a supportive environment where individuals can grow professionally and personally through various development programs.

Joining the DReaM Team at DRM Arby's means becoming part of a culture that values leadership, teamwork, and community involvement. The role offered is an opportunity for individuals passionate about management and customer service to take on a leadership position within the restaurant. The position offers a competitive salary range of $46,000 to $61,000 per year, reflecting the importance of the role in maintaining restaurant operations and ensuring customer satisfaction.

As a manager, you will inspire and support your team to deliver excellent service, ensuring that customer needs are met and community impact is maximized. Responsibilities include creating weekly schedules to maintain adequate restaurant capacity, coaching and disciplining staff to sustain a positive and inviting workplace culture, and managing inventory and ordering to guarantee product availability. Additionally, you will be expected to uphold cleanliness and safety standards according to maintenance and food safety guidelines, adapt to various situations to support your team, resolve customer and employee issues sensitively, and execute marketing plans effectively to increase repeat business.

This role demands a proactive approach where you actively review financial performance such as profit and loss statements and collaborate with the District Manager to meet business targets. Building positive relationships with both customers and coworkers is essential to creating a fulfilling work environment and enhancing everyone’s quality of life. Ultimately, the position encourages a fun and engaging workplace atmosphere where team members can thrive and enjoy their work.

The DReaM Team also offers attractive benefits to support the well-being and growth of its employees. These include health, dental, vision, and life insurance options; long-term and short-term disability coverage; paid time off; bonus opportunities; a years of service recognition program; a 401(k) plan; employee referral bonuses; and comfortable working attire, including the option to wear jeans. Through these benefits, DRM Arby's reinforces its commitment to employee satisfaction and retention.

This career opportunity is ideal for driven, responsible individuals with the desire to succeed and grow, who are comfortable in a fast-paced restaurant environment. DRM Arby's promotes equal opportunity employment and a commitment to diversity, ensuring that all team members are respected and valued. If you are ready to join a supportive and inspiring team and lead by example in a dynamic industry, this management role at DRM Arby's offers an excellent path to fulfilling your professional and personal goals.

Job Requirements

  • The desire to grow and succeed in your personal and professional development
  • Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches
  • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts
  • Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education
  • Adequate driving record to include valid driver's license and insurance
  • Ability to work flexible hours and work independently as well with a variety of personalities
  • Background check completed satisfactorily and be at least 18 years old
  • Ability to meet tight deadlines and work in a fast-paced environment

Job Qualifications

  • Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education
  • Display strong, excellent, and effective people oriented relationship skills
  • Ability to occasionally lift up to 50lbs and use hands to prepare sandwiches
  • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts
  • Adequate driving record including valid driver's license and insurance
  • Ability to work flexible hours and independently as well as with a variety of personalities
  • Ability to meet tight deadlines and work in a fast-paced environment

Job Duties

  • Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their dreams in making a difference in our communities
  • Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience
  • Maintain an inviting and positive family culture for employees and customers by using necessary coaching, disciplinary measures, and hiring the right fit applicants
  • Supply sufficient levels of product to maintain customer satisfaction by overseeing and participating in routine ordering and inventory practices
  • Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines
  • Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs
  • Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns
  • Ensure all marketing plans are executed on time and accurately to build repeat customer visits
  • Review profit and loss statements and progress toward goals with the District Manager each period
  • Take action to solve problems as necessary
  • Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life
  • Have fun

Job Criteria

Experience

Mid Level (3-7 years)


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