General Manager

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $13.00 - $22.00

Work Schedule

Rotating Shifts

Standard Hours

Flexible

Benefits

401(k)

Bonus based on performance

Dental Insurance

Employee Discounts

flexible schedule

Health Insurance

Opportunity for advancement

Paid Time Off

Training and Development

Job Description

Sun Tan City is a leading family-owned tanning salon chain in the United States, boasting approximately 250 salons across 20 states. It is part of the larger Glow Brands family, which also includes Planet Fitness and Buff City Soap, all headquartered in Louisville and Elizabethtown, Kentucky. The brand is well-known for fostering trusted and friendly client relationships, offering products, services, and expert recommendations that help clients look their best, feel confident, and build self-esteem. Sun Tan City prides itself on a work environment filled with enthusiastic and fun employees who are passionate about client service, creating a positive and enjoyable workplace where coworkers become friends. The company also provides excellent benefits to both full-time and part-time employees, emphasizing opportunities for advancement and leadership development.

The Salon Director role at Sun Tan City is pivotal to the company’s success, tasked with leading a team to maintain the Sun Tan City Experience for clients. This position demands strong leadership and operational management skills. The Salon Director oversees the daily operations of the salon, ensuring high-quality client services and maintaining an inviting salon environment. Responsibilities include managing staffing through hiring, training, evaluation, and scheduling, alongside enforcing safety and cleanliness standards. The Salon Director actively models company principles, drives performance by motivating staff toward achieving business metrics, and manages financial aspects such as cash and inventory management. This role requires a minimum 40-hour workweek across five days, including mid and closing shifts as needed based on business demands. Compensation ranges from $13.00 to $22.00 per hour, reflecting the importance and level of responsibility of this leadership position. Those joining the team will enjoy a dynamic and supportive work environment where personal and professional growth are encouraged. Free access to tanning and wellness services is also provided, enhancing the employee experience and connection to the brand.

Job Requirements

Ability to stand and walk for long periods of time
Ability to bend at the waist to clean tanning equipment
Ability to lift or assist in lifting items and heavy boxes
Ability to bend down to pick up trash, towels, etc from floors
Ability to perform salon cleaning functions including dusting, sweeping, mopping, scrubbing
Management and sales experience required
Basic computer skills
Strong leadership skills
Ability to manage multiple situations simultaneously
Ability to coach and mentor
College education preferred

Job Qualifications

College education preferred but not required
Management and sales experience required
Basic computer skills including ability to use Word, Excel, and Outlook
Ability to manage effectively in a fast-paced environment managing multiple situations simultaneously
Strong knowledge of client service techniques and operational practices
Strong problem-solving and organizational planning skills
Strong leadership skills with the ability to coach and mentor and knowledge of supervisory practices and procedures
Team building skills
Ability to prioritize and delegate

Job Duties

Developing and coaching employees to provide amazing client experiences
Following up swiftly on client concerns and issues
Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume
Displays a client comes first attitude by holding team members accountable for quality client service
Drives company metrics by developing action plans
Directly motivates and instructs the salon team by implementing company programs
Manages with integrity and honesty and promotes the culture, values, and mission of Sun Tan City
Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations
Directly responsible for the cleanliness, maintenance, sanitation, and organization of the salon
Manages salon staffing levels to ensure employee development and maintain salon operational requirements
Adherence to applicable wage and hour laws for non-exempt team members and minors
Uses all operational tools to plan for and achieve operational excellence in the salon including labor guidelines, reports, cash management and inventory management
Utilizes financial reports to identify and address trends and issues in salon performance
Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance
Manage ongoing sales
Work a 5-day workweek of 40 hours per week including mid and/or closing shifts as determined by supervisors