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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $62,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
long term disability
short term disability
Paid Time Off
Bonus opportunities
Years of service program
401(k) Plan
employee referral bonus opportunities

Job Description

DRM Arby's is a well-established restaurant company known for its commitment to quality, customer satisfaction, and fostering a supportive work environment for its employees. As part of the larger Arby's brand, DRM provides a family-focused culture that emphasizes flexibility, professional growth, and community impact. This company values a healthy work-life balance and aims to inspire both employees and guests by delivering excellent service and high-quality food offerings. The employer offers a competitive salary range from $50,000 to $62,000 per year, emphasizing the company's dedication to rewarding its team members fairly for their contributions and efforts.

Joining the DRM Arby's DReaM Team means becoming part of an inclusive family-oriented culture that encourages employees to pursue their personal and professional dreams while maintaining a flexible schedule. The role is designed with the employee's growth in mind, offering numerous leadership development programs at no cost to help the team members enhance their capabilities and career trajectories. This restaurant management role offers more than just a job; it offers a path to self-improvement and long-term career fulfillment, whether you’re looking to rise through the ranks or develop valuable leadership skills.

As a Restaurant Manager, you will play a critical role in ensuring the daily operations of the restaurant run smoothly while supporting your team to provide top-notch customer service. Your primary responsibility will be to inspire and empower your team, creating an environment where each member can perform at their best, ultimately ensuring that customers leave satisfied and eager to return. The position involves planning schedules, monitoring inventory and product levels, and maintaining a clean and safe dining environment according to food safety standards.

This role requires a hands-on approach where you oversee routine ordering processes and apply effective coaching techniques to promote a positive, family-like atmosphere for both employees and customers. You will also be responsible for handling customer concerns gracefully and professionally, maintaining composure during challenging situations to uphold the restaurant’s reputation. Collaboration with district management will involve reviewing financial statements and managing profit and loss to drive the restaurant towards its business goals.

Additionally, the role offers various perks such as free or discounted meals, casual dress code including the comfort of wearing jeans, and bonus opportunities based on performance. Comprehensive benefits are available, covering health, dental, vision, and life insurance, as well as paid time off and disability insurance options. The company also supports its employees with a 401(k) plan and an employee referral bonus program, further showcasing its commitment to employee well-being and satisfaction.

In summary, the Restaurant Manager position at DRM Arby's is a rewarding opportunity for individuals passionate about leading diverse teams, delivering exceptional customer experiences, and growing their careers within a vibrant and supportive organization. With a strong emphasis on professional development and a family-friendly work environment, this role is ideal for motivated leaders who thrive in a fast-paced, dynamic setting.

Job Requirements

  • The desire to grow and succeed in your personal and professional development
  • Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches
  • Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts
  • Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education
  • Adequate driving record to include valid driver’s license and insurance
  • Ability to work flexible hours and work independently as well with a variety of personalities
  • Background check completed satisfactorily and be at least 18 years old
  • Ability to meet tight deadlines and work in a fast-paced environment

Job Qualifications

  • Have 3-5 years of experience leading a diverse team in a restaurant capacity or equivalent education
  • Display strong, excellent, and effective people oriented relationship skills
  • Ability to occasionally lift up to 50lbs and use hands to prepare sandwiches
  • Adequate driving record including valid driver’s license and insurance
  • Ability to work flexible hours and independently as well as with a variety of personalities

Job Duties

  • Inspire and support your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities
  • Ensure the restaurant has adequate capacity by generating weekly schedules to provide customers with a positive and welcoming experience
  • Maintain an inviting and positive family culture for employees and customers by using necessary coaching, disciplinary measures, and hiring the right fit applicants
  • Supply sufficient levels of product to maintain customer satisfaction by overseeing and participating in routine ordering and inventory practices
  • Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines
  • Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs
  • Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns
  • Ensure all marketing plans are executed on time and accurately to build repeat customer visits
  • Review profit and loss statements and progress toward goals with the District Manager each period and take action to solve problems as necessary
  • Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life
  • Have fun

Job Criteria

Experience

Mid Level (3-7 years)


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