Job Overview
Employment Type
Full-time
Compensation
Salary
Range $31,300.00 - $46,800.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Wingstop is a leading restaurant brand known for its flavorful wings and vibrant dining experience. With a strong commitment to providing exceptional customer service and maintaining high operational standards, Wingstop has established itself as a popular destination for wing enthusiasts and casual diners alike. As a dynamic and growth-oriented company, Wingstop values innovation, teamwork, and a passion for delivering quality food and service to its customers. The company culture emphasizes fun, dedication, and a deep sense of pride in being part of a team that strives to Serve the World Flavor each day.
The General Manager plays a critical role within Wingstop by providing strategic and tactical leadership to drive the success of their restaurant. This is a full-time leadership position focused on maintaining high operational standards, achieving sales and profit growth, and fostering a positive work environment. The General Manager oversees all aspects of restaurant operations, including staffing, financial management, and customer service. They are responsible for hiring, training, and developing a capable and motivated team that embodies the Wingstop culture and mission.
The General Manager's responsibilities extend beyond day-to-day management; they are expected to be creative team players who value hard work, enjoy having fun in the workplace, and demonstrate unwavering dedication to the brand’s success. They must cultivate a respectful and rewarding culture that engages employees and inspires them to perform at their best. With accountability for budgets, labor, food costs, and risk management, the General Manager ensures operational excellence and compliance with company standards.
Joining Wingstop as a General Manager means embracing a role that requires leadership, financial acumen, and interpersonal skills to lead a diverse team effectively. The manager must have the flexibility to work a demanding schedule often spanning 50 to 60 hours weekly, including mornings, evenings, weekends, and holidays. The role also requires proficiency in Microsoft Office and adaptability to new systems and technologies.
Wingstop offers a challenging yet rewarding environment where the General Manager has a direct impact on the restaurant's performance and the overall brand reputation. The company is dedicated to supporting its leaders through tools, coaching, and resources such as the Restaurant Support Center. Those who thrive in this role are strong communicators, problem solvers, and passionate hospitality professionals committed to excellence. This is an excellent opportunity for food service or restaurant management professionals seeking to elevate their careers in a vibrant and supportive company.
The General Manager plays a critical role within Wingstop by providing strategic and tactical leadership to drive the success of their restaurant. This is a full-time leadership position focused on maintaining high operational standards, achieving sales and profit growth, and fostering a positive work environment. The General Manager oversees all aspects of restaurant operations, including staffing, financial management, and customer service. They are responsible for hiring, training, and developing a capable and motivated team that embodies the Wingstop culture and mission.
The General Manager's responsibilities extend beyond day-to-day management; they are expected to be creative team players who value hard work, enjoy having fun in the workplace, and demonstrate unwavering dedication to the brand’s success. They must cultivate a respectful and rewarding culture that engages employees and inspires them to perform at their best. With accountability for budgets, labor, food costs, and risk management, the General Manager ensures operational excellence and compliance with company standards.
Joining Wingstop as a General Manager means embracing a role that requires leadership, financial acumen, and interpersonal skills to lead a diverse team effectively. The manager must have the flexibility to work a demanding schedule often spanning 50 to 60 hours weekly, including mornings, evenings, weekends, and holidays. The role also requires proficiency in Microsoft Office and adaptability to new systems and technologies.
Wingstop offers a challenging yet rewarding environment where the General Manager has a direct impact on the restaurant's performance and the overall brand reputation. The company is dedicated to supporting its leaders through tools, coaching, and resources such as the Restaurant Support Center. Those who thrive in this role are strong communicators, problem solvers, and passionate hospitality professionals committed to excellence. This is an excellent opportunity for food service or restaurant management professionals seeking to elevate their careers in a vibrant and supportive company.
Job Requirements
- Minimum of high school diploma or GED required
- some college preferred
- must be 18 years of age or older
- proficient in Microsoft Office including Word, Excel and Outlook
- able to adapt to new systems quickly
Job Qualifications
- Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
- proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- demonstrated ability in recruiting and selecting team members
- knowledge of labor laws
- strong written and verbal communication skills
- initiative and assertiveness
- strong interpersonal skills and conflict resolution skills
- strong leadership skills and ability to manage, train, develop and motivate a diverse crew
- passionate about hospitality and serving the guest
- ability and flexibility to work 50 to 60 hours per week including mornings, evenings, weekends and holidays
- ability to problem solve
- ability to accept feedback and willingness to improve
- ability to set goals, create action plans and implement those plans
- ability to measure performance subjectively and objectively
- cultivate attractive culture within the restaurant
- ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Duties
- Staffing the restaurant timely and efficiently with carefully selected team
- ensuring the restaurant environment is safe for both team members and guests
- overseeing orientation and onboarding processes
- writing and implementing shift leader development and performance plans
- making final hire and separation decisions
- creating team member schedules considering availability and costs
- auditing operations and delivering feedback for improvements
- having complete understanding of budget and cost trends
- creating business plans and performing financial analysis
- controlling cash, property, product and equipment
- building sales and controlling labor and food costs
- maintaining operational standards
- identifying and communicating maintenance problems
- ensuring facilities meet company standards
- communicating from District Manager to team members
- coaching and mentoring team members
- leveraging support of Restaurant Support Center
- ensuring all risk management issues comply with company standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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