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Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $31,300.00 - $46,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Wingstop is a leading restaurant brand known for its flavorful wings and vibrant dining experience. With a strong commitment to providing exceptional customer service and maintaining high operational standards, Wingstop has established itself as a popular destination for wing enthusiasts and casual diners alike. As a dynamic and growth-oriented company, Wingstop values innovation, teamwork, and a passion for delivering quality food and service to its customers. The company culture emphasizes fun, dedication, and a deep sense of pride in being part of a team that strives to Serve the World Flavor each day.

The General Manager plays a critica... Show More

Job Requirements

  • Minimum of high school diploma or GED required
  • some college preferred
  • must be 18 years of age or older
  • proficient in Microsoft Office including Word, Excel and Outlook
  • able to adapt to new systems quickly

Job Qualifications

  • Minimum of 5 plus years of previous food service, retail or restaurant supervisory experience
  • proficiency in analyzing profit and loss statements and overall financial performance of restaurant
  • demonstrated ability in recruiting and selecting team members
  • knowledge of labor laws
  • strong written and verbal communication skills
  • initiative and assertiveness
  • strong interpersonal skills and conflict resolution skills
  • strong leadership skills and ability to manage, train, develop and motivate a diverse crew
  • passionate about hospitality and serving the guest
  • ability and flexibility to work 50 to 60 hours per week including mornings, evenings, weekends and holidays
  • ability to problem solve
  • ability to accept feedback and willingness to improve
  • ability to set goals, create action plans and implement those plans
  • ability to measure performance subjectively and objectively
  • cultivate attractive culture within the restaurant
  • ambassador and representative of the culture of the brand and the mission to Serve the World Flavor

Job Duties

  • Staffing the restaurant timely and efficiently with carefully selected team
  • ensuring the restaurant environment is safe for both team members and guests
  • overseeing orientation and onboarding processes
  • writing and implementing shift leader development and performance plans
  • making final hire and separation decisions
  • creating team member schedules considering availability and costs
  • auditing operations and delivering feedback for improvements
  • having complete understanding of budget and cost trends
  • creating business plans and performing financial analysis
  • controlling cash, property, product and equipment
  • building sales and controlling labor and food costs
  • maintaining operational standards
  • identifying and communicating maintenance problems
  • ensuring facilities meet company standards
  • communicating from District Manager to team members
  • coaching and mentoring team members
  • leveraging support of Restaurant Support Center
  • ensuring all risk management issues comply with company standards

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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