General Manager

Little Elm, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

LifeWorks Restaurant Group is a prominent dining and hospitality company operating as an independently managed division of Aramark. Known for designing custom food service solutions, LifeWorks Restaurant Group focuses on delivering elevated amenity experiences that transcend traditional expectations. The company specializes in curating innovative, sensory dining engagements that reflect the unique cultures and identities of its clients, providing bespoke solutions from space design and service delivery to comprehensive marketing of their branded products. Their forward-thinking team successfully transforms food service operations into vibrant, memorable events that enrich company culture and drive customer satisfaction. LifeWorks Restaurant Group serves a dynamic clientele, managing operations that generate substantial revenue in the range of $2 to $15 million and beyond, reflecting their capacity for large-scale, high-impact food service management.

The General Manager role at LifeWorks Restaurant Group is a pivotal leadership position focused on driving operational excellence and financial performance across high-energy, diverse service settings. This full-time position demands a well-rounded skill set that combines strong operational management, client relationship building, and financial acumen. The successful General Manager will lead and inspire a talented team, overseeing all facets of day-to-day operations including food service, retail, and facility support to ensure seamless execution of services that delight clients and guests alike. This role also involves managing budgets, developing strategies for service improvement, and ensuring compliance with local, state, and federal regulations as well as company policies. With a commitment to innovation and quality, the General Manager is integral in maintaining LifeWorks Restaurant Group’s reputation for excellence and in fostering a work environment that supports growth, safety, and exceptional guest experiences. Operating within the larger umbrella of Aramark, this position benefits from a strong corporate foundation while promoting the creativity and entrepreneurial spirit that LifeWorks Restaurant Group values in its approach to restaurant management and client services.

Job Requirements

Bachelor's degree preferred
Experience in service industry or hospitality environment
Proven leadership skills
Financial management experience
Strong communication skills
Ability to manage client relationships
Understanding of contractual requirements
Physical capability for lifting, bending, pushing, pulling and extended walking and standing
Willingness to wear uniforms and use personal protective equipment (PPE)

Job Qualifications

Bachelor's degree level education highly preferred in an area of food service, hospitality, facilities, or business management
Ability to focus on client and customer services, entrepreneurship and building and growing a strong business
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
Comfortable reading, understanding, and implementing contractual requirements including identifying opportunities within contract terms and conditions to address operational issues
Meaningful experience in service industry, contract services, or hospitality environment
Proven ability leading through other managers
Experience in creating and managing a department budget, financial controls and analysis
Experience crafting product sales strategies and implementing operational programs and initiatives

Job Duties

Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations
Manages the client and community relationships at the location, continually assessing operations and developing plans to provide optimal service and drive employee and customer satisfaction
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, and contractual obligations
In partnership with Finance, manages a budget and assists in design of improvements to optimize financial performance and operational productivity
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports
Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times