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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
DKN Hotels is a respected hospitality company known for operating hotels that emphasize excellent guest experiences, operational efficiency, and a strong commitment to community involvement. As a key player in the hotel industry, DKN Hotels prides itself on maintaining high standards across all departments such as guest relations, front desk, housekeeping, maintenance, food and beverage, sales and marketing, and more. The organization fosters a work environment that promotes teamwork, leadership development, and professional growth for its team members. With a focus on exceeding guest expectations and delivering superior services, DKN Hotels attracts dedicated professionals who thrive in dynamic, customer-centric roles.Show More
Job Requirements
- Minimum two years hotel experience at General Manager level or higher preferred
- strong English oral and written communication skills
- experience in hiring, training, supervision, forecasting, budget preparation, and cost control
- ability to manage multi-departmental operations
- strong leadership and salesmanship skills
- proficient in supervising, training, coaching, and counseling
- ability to make timely and effective decisions
- ability to prioritize, organize and delegate work assignments
- ability to maintain good team member relations
- ability to develop and maintain effective guest relations
- ability to direct performance of team members and follow-up with corrective action
- ability to work long hours, 5 to 6 days a week
- basic accounting procedures
- computer skills in Word, Excel and PowerPoint preferred
- operation of cash registers and calculator helpful
- valid driver’s license with proof of auto liability insurance
Job Qualifications
- Minimum two years hotel experience at General Manager level or higher preferred
- strong English oral and written communication skills
- experience in hiring, training, supervision, forecasting, budget preparation, and cost control
- ability to manage multi-departmental operations
- strong leadership and salesmanship skills
- proficient in supervising, training, coaching, and counseling
- ability to make effective decisions and prioritize tasks
- ability to maintain good team member and guest relations
- basic accounting knowledge
- computer proficiency in Word, Excel, and PowerPoint preferred
- valid driver’s license with auto liability insurance
Job Duties
- Exceeding guest expectations by providing excellent service
- demonstrating leadership through effective communication and decision making
- developing and building teams with mutual trust and cooperation
- improving service by understanding guest needs and providing coaching
- coaching and developing others by identifying developmental needs
- modeling appropriate behaviors as a role model
- supervising and managing team members and operations
- making decisions and solving problems strategically
- communicating effectively with supervisors, peers, and subordinates
- managing daily hotel operations ensuring quality and standards are met
- guiding, directing, and motivating subordinates by setting performance standards
- administrating recognition programs highlighting good performance
- organizing, planning, and prioritizing work with clear goals
- resolving conflicts and negotiating to settle disputes
- training and teaching team members as required
- performing daily tasks including reports review, bank deposits, guest relations, facility inspection, and maintenance of standards
- performing periodic tasks such as hiring, training, contract negotiation, and community involvement
- performing occasional tasks like overseeing refurbishments, attending sales events, and participating in budgeting
- performing other duties as assigned by supervisors
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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