Job Overview
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts
Job Description
This company is a well-established organization in the food service industry dedicated to delivering exceptional customer experiences through quality service and efficient management. With a commitment to employee development and customer satisfaction, it prides itself on maintaining high operational standards, fostering a positive workplace culture, and providing growth opportunities for its staff. The company operates in a dynamic environment where teamwork, customer service excellence, and operational efficiency are paramount to its continued success and reputation in the market.
The role offered is a managerial position focused on overseeing the daily operations of the establishment to ensure compliance with company policies and high standards of service. This role demands strong leadership, excellent organizational skills, and the ability to train and develop a productive team. The manager will be responsible for supervising opening and closing procedures, managing inventory and labor costs, resolving customer complaints, and maintaining a safe, secure, and healthy environment. This position requires proactive involvement in scheduling, cash handling, and performance management, working closely with both staff and district management to meet operational goals and enhance customer satisfaction. Employment type and salary are typically full-time with competitive compensation that reflects experience and performance, supplemented by various employee benefits such as bonuses, paid time off, and flexible scheduling.
This managerial role is ideal for candidates who are eager to take on responsibility, lead by example, and contribute to the growth and success of the company by ensuring efficient, profitable, and customer-oriented operations. The company offers a supportive environment for professional growth with opportunities for advancement and tuition reimbursement. This position will challenge and reward those who thrive in a fast-paced, service-driven setting and who possess excellent communicative and problem-solving skills.
The role offered is a managerial position focused on overseeing the daily operations of the establishment to ensure compliance with company policies and high standards of service. This role demands strong leadership, excellent organizational skills, and the ability to train and develop a productive team. The manager will be responsible for supervising opening and closing procedures, managing inventory and labor costs, resolving customer complaints, and maintaining a safe, secure, and healthy environment. This position requires proactive involvement in scheduling, cash handling, and performance management, working closely with both staff and district management to meet operational goals and enhance customer satisfaction. Employment type and salary are typically full-time with competitive compensation that reflects experience and performance, supplemented by various employee benefits such as bonuses, paid time off, and flexible scheduling.
This managerial role is ideal for candidates who are eager to take on responsibility, lead by example, and contribute to the growth and success of the company by ensuring efficient, profitable, and customer-oriented operations. The company offers a supportive environment for professional growth with opportunities for advancement and tuition reimbursement. This position will challenge and reward those who thrive in a fast-paced, service-driven setting and who possess excellent communicative and problem-solving skills.
Job Requirements
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Qualifications
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Duties
- Supervising that managers are using correct opening/closing procedures and are adhering to company and labor policies during their time with the managers
- Oversee that the managers and staff members are committing to their goal of order accuracy and exceptional guest service
- Supervise and control managers daily and weekly inventory as well as chicken counts and waste
- Ensure the management team controls their staff to ensure a professional, safe and orderly work environment
- Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution
- Help fill in a position while daily/weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew
- Responsible for making weekly schedules and ensuring your labor goal is met
- Responsible for labor percentages
- Responsible for ensuring daily inventory is completed on all shifts
- Making sure all truck orders are being made appropriately to ensure it meets food cost goal
- Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods
- Identifies and resolves issues with costs of goods discrepancies
- Responsible for recruiting, orienting, training, assigning, scheduling team members
- Responsible for all cash handling in store
- Works with the District Manager to manage performance, including coaching, counseling, and disciplining team members
- Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees
- plans and reviews compensation actions
- enforces policies and procedures
- Performs regular restaurant inspections to ensure the team is meeting standards
- Responsible for providing a great culture and environment within the staff
- Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
- proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems
- Responsible for the development of all in store managers
Job Location
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