Job Overview
Employment Type
Full-time
Compensation
Salary
Range $47,300.00 - $70,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Pause Studio is a modern recovery brand dedicated to restoring the human condition through a unique blend of cutting-edge technologies and traditional healing principles. The company provides a sanctuary designed for relaxation, rejuvenation, and renewal, offering clients a chance to improve their physical and mental well-being in a serene and supportive environment. At Pause Studio, clients can avail themselves of a variety of science-backed wellness services including flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy. These services are thoughtfully designed to optimize rest and recovery, reduce stress, enhance immunity, and promote self-care, setting Pause apart as a leader in the evolving spa and wellness industry.
Pause Studio is committed to redefining the traditional spa experience by providing a space where modern science and natural healing converge. The brand stands out in today’s wellness landscape by promoting not just physical relaxation but also a deeper sense of mental clarity and emotional happiness. This comprehensive approach supports clients in resuming life with a healthier and more balanced state of mind, emphasizing the importance of recovery in a fast-paced world where self-care has become essential. The company’s culture reflects its mission to empower individuals through wellness, innovation, and compassionate service.
The role of Studio Manager at Pause Studio is critical to upholding the company’s standards and advancing its mission. As a full-time position, the Studio Manager oversees daily operations, sales, and service delivery, ensuring that the studio performs at the highest level in terms of client satisfaction, safety, and workplace culture. The manager is responsible for fostering a warm, professional, client-first atmosphere that champions innovation and empowers team members. By closely monitoring financial performance, managing staff, and ensuring operational efficiency, the Studio Manager plays a vital role in achieving company goals related to revenue growth, client engagement, and overall productivity.
Additionally, the Studio Manager acts as a key liaison between the studio and corporate leadership, coordinating as necessary to handle human resources, marketing initiatives, public relations, purchasing, and legal compliance. This multifaceted leadership position requires advanced organizational skills, a deep understanding of all Pause services and products, and a strong commitment to quality and safety standards. The manager also leads recruitment, training, coaching, and retention efforts to build and sustain a high-performing team, while maintaining clear and open communication within the studio.
Overall, the Studio Manager is instrumental in ensuring that every guest’s experience reflects the highest standards Pause Studio sets forth, ultimately contributing to the brand’s reputation as a top-of-category leader. This position demands a dynamic individual who can handle the physical and mental demands of the role, demonstrating passion for health and wellness and the ability to drive operational excellence in a fast-paced, client-centered environment. The opportunity to work at Pause Studio offers a chance to be at the forefront of the wellness movement, delivering transformative experiences that help clients lead healthier, more fulfilled lives.
Pause Studio is committed to redefining the traditional spa experience by providing a space where modern science and natural healing converge. The brand stands out in today’s wellness landscape by promoting not just physical relaxation but also a deeper sense of mental clarity and emotional happiness. This comprehensive approach supports clients in resuming life with a healthier and more balanced state of mind, emphasizing the importance of recovery in a fast-paced world where self-care has become essential. The company’s culture reflects its mission to empower individuals through wellness, innovation, and compassionate service.
The role of Studio Manager at Pause Studio is critical to upholding the company’s standards and advancing its mission. As a full-time position, the Studio Manager oversees daily operations, sales, and service delivery, ensuring that the studio performs at the highest level in terms of client satisfaction, safety, and workplace culture. The manager is responsible for fostering a warm, professional, client-first atmosphere that champions innovation and empowers team members. By closely monitoring financial performance, managing staff, and ensuring operational efficiency, the Studio Manager plays a vital role in achieving company goals related to revenue growth, client engagement, and overall productivity.
Additionally, the Studio Manager acts as a key liaison between the studio and corporate leadership, coordinating as necessary to handle human resources, marketing initiatives, public relations, purchasing, and legal compliance. This multifaceted leadership position requires advanced organizational skills, a deep understanding of all Pause services and products, and a strong commitment to quality and safety standards. The manager also leads recruitment, training, coaching, and retention efforts to build and sustain a high-performing team, while maintaining clear and open communication within the studio.
Overall, the Studio Manager is instrumental in ensuring that every guest’s experience reflects the highest standards Pause Studio sets forth, ultimately contributing to the brand’s reputation as a top-of-category leader. This position demands a dynamic individual who can handle the physical and mental demands of the role, demonstrating passion for health and wellness and the ability to drive operational excellence in a fast-paced, client-centered environment. The opportunity to work at Pause Studio offers a chance to be at the forefront of the wellness movement, delivering transformative experiences that help clients lead healthier, more fulfilled lives.
Job Requirements
- College graduate
- three years of management experience
- sales experience
- one year of experience in health, wellness, fitness or related industry
- high aptitude in problem solving and delivering efficient solutions
- excellent communication skills
- highly organized and able to multi-task under time constraints
- time management
- strong customer service and troubleshooting skills
- strong leadership skills
- passionate about health and wellness
Job Qualifications
- College graduate
- three years of management experience
- sales experience
- one year of experience in health, wellness, fitness or related industry
- high aptitude in problem solving and delivering efficient solutions
- excellent communication skills
- highly organized and able to multi-task under time constraints
- time management skills
- strong customer service and troubleshooting skills
- strong leadership skills
- passionate about health and wellness
Job Duties
- Demonstrate, embrace, exhibit decisions and behavior that embody Pause and the Pause Vision, Mission and Core Values
- perform job duties in compliance with policies and procedures outlined in the Pause team member Handbook and Operating Manual
- meet objectives of the Pause Studio business plan including increase in gross revenue, client satisfaction and engagement, safety and health standards, Team Member performance, and operational cost-efficiency
- review Weekly dashboard, sales stats, lead log, appointments, and sources and adjust as needed to meet financial expectations
- knowledgeable of all Pause services, products, features, and benefits
- able to articulate knowledge and sell with a friendly, sales-through-service philosophy
- effectively work with corporate/owners/leadership to ensure all human resources, marketing, public relations/press, purchasing and legal issues/needs are executed as planned
- ensure that studio operates at the highest standards of quality and safety
- conduct safety training each quarter
- promote emergency preparedness and safety with the team
- ensure safety standards, workers’ compensation, OSHA compliance and injury & illness prevention programs are adhered to
- recruit, hire, train, coach, motivate and retain highest quality team members
- ensure flow of communication is uninterrupted at the studio by hosting regular team meetings and sending memos
- maintain optimal staff levels and schedule to meet studio expectations while adhering to budget
- oversee time, attendance and payroll for all Team Members, meeting payroll deadlines
- review Incident Reports and follow up with Members/Team Members
- maintain a photo-ready studio and pleasant scent
- conduct cleaning walkthroughs multiple times a day
- oversee daily checklists to ensure excellence in cleanliness and performance
- oversee proper use and maintenance of studio building, equipment, supplies and tools
- inspect completion of maintenance
- manage supply and retail inventory including ordering, tagging, and display
- assist with special projects, events and promotions
- perform miscellaneous duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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