Logan's Roadhouse logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $39,400.00 - $58,900.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses

Job Description

Logan's Roadhouse is a prominent casual dining restaurant chain known for its warm hospitality, hearty American cuisine, and rustic ambiance. The brand has successfully carved out a niche by combining a welcoming atmosphere with a focus on quality food and excellent guest service. With locations nationwide, Logan's Roadhouse strives to deliver a memorable dining experience to families, friends, and solo diners alike. The company prides itself on operational excellence and fostering a team-oriented environment that supports the growth and development of its staff members. Their dedication to safety, sanitation, and compliance with all regulatory guidelines ensures a reliable and enjoyable dining experience for guests. As a part of Logan's Roadhouse team, employees are given opportunities to thrive in a fast-paced, service-driven setting that values leadership, teamwork, and continuous improvement.

The General Manager position at Logan's Roadhouse is a pivotal role that demands a dynamic and results-driven individual capable of overseeing all operational aspects of a single restaurant location. This role is primarily responsible for the overall success and profitability of the restaurant, emphasizing sales growth, cost management, and excellent guest experiences. The General Manager leads by example, modeling high standards of hospitality by engaging with guests and team members alike to foster a welcoming and professional environment. Financial management is a core part of the responsibility, including preparing projections, reviewing profit and loss statements, controlling budgets, and ensuring compliance with financial and payroll procedures.

In addition to financial oversight, the General Manager oversees staffing needs and development, ensuring the recruitment, training, and ongoing performance management of both management and hourly team members. They maintain a clean, safe, and well-maintained restaurant environment, taking responsibility for building upkeep and equipment repair to uphold the quality standards guests expect. A strong focus on compliance means adhering to federal, state, and local laws, as well as internal policies regarding employment, safety, and food handling.

The role involves daily operations management, including managing labor costs, controlling food waste, leading team meetings, and driving marketing initiatives to attract new guests. Handling guest complaints with professionalism and tact is another crucial component, ensuring all guests leave satisfied. The General Manager also supervises cash handling procedures and maintains vendor relationships to guarantee timely and cost-effective deliveries.

This full-time position requires a proactive leader who can delegate responsibilities effectively while remaining accountable for the restaurant's performance and the well-being of their team. It demands strong organizational skills, excellent communication, and the ability to work well under pressure. The ideal candidate will have previous restaurant management experience and the certifications necessary to meet regulatory standards for food and alcohol service. By joining Logan's Roadhouse as a General Manager, individuals take on a challenging yet rewarding opportunity to lead a key business unit within a respected and growing restaurant brand.

Job Requirements

  • Must be at least 21 years of age
  • Minimum four years restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards
  • Ability to determine applicability of experience and qualifications of job applicants
  • Maintains a calm tactful demeanor when dealing with difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes all ongoing certifications/validations
  • Maintains a clean area in the back-of-house
  • Works swiftly to complete all service well tickets within company timeframes
  • Performs other duties and responsibilities as required or requested
  • Adhere to company uniform attire & appearance standards

Job Qualifications

  • Minimum four years restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Ability to positively motivate employees to work as a team
  • Maintains a calm tactful demeanor when dealing with difficult situations
  • Well organized and detail oriented
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications

Job Duties

  • Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
  • Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
  • Research and identify marketing techniques to attract new guests
  • Review and analyze monthly P&L and communicate results to managers
  • Develop plans to impact areas of opportunity
  • Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
  • Ensure PCI compliance for all credit card transaction documents

Job Criteria

Experience

Mid Level (3-7 years)


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