Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,200.00 - $73,600.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays

Job Description

Logan's Roadhouse is a nationally recognized restaurant chain that specializes in delivering a unique dining experience centered around hearty American fare, excellent guest service, and a welcoming atmosphere. As a well-established company in the hospitality industry, Logan's Roadhouse has built a reputation for excellent food quality, friendly service, and vibrant community engagement. The company prioritizes operational excellence and the continuous development of its team members to maintain its position as a leader in casual dining. Founded with a commitment to hospitality, Logan's Roadhouse combines top-tier food preparation standards with an inviting environment where guests feel valued and cared for. The brand operates multiple locations across the country and offers a dynamic work environment characterized by teamwork, professional growth, and strong community involvement. Logan's Roadhouse is committed to compliance with federal, state, and local regulations, ensuring both guest safety and employee well-being, while maintaining strict standards for food safety, sanitation, and overall restaurant operations.

The General Manager role at Logan's Roadhouse is critical to the success of each individual restaurant location. This leadership position is responsible for overseeing day-to-day operations to ensure sales goals and profit margins are met while delivering exceptional guest service and maintaining high standards in food quality and safety. The General Manager’s duties include directing and motivating a team consisting of salaried managers and hourly employees, managing all financial aspects such as budgeting and payroll, and ensuring compliance with company policies as well as governmental regulations. This role requires strong organizational skills, an ability to lead and inspire teams, and a deep understanding of restaurant operations including cost control, scheduling, marketing, and vendor relations. The General Manager also plays a significant role in community engagement to build positive relationships that enhance the brand’s presence.

This full-time position demands a hands-on approach where the manager actively participates in operational tasks like inventory management, cash handling, and quality checks while maintaining strategic oversight of business performance through monthly financial analysis. Additionally, the General Manager is charged with conducting staff training and development, ensuring adherence to health and safety standards including OSHA and HACCP, and swiftly resolving guest service issues. Candidates for this role should expect to work in a fast-paced environment that values flexibility, proactive problem-solving, and operational excellence. The company offers competitive compensation and benefits, designed to attract experienced professionals who are passionate about delivering exceptional dining experiences and fostering a motivated, high-performing restaurant team.

Job Requirements

  • Must be at least 21 years of age
  • Minimum four years restaurant management experience required
  • College degree preferred
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to positively motivate employees to work as a team
  • Ability to determine applicability of experience and qualifications of job applicants
  • Maintains a calm, tactful demeanor when dealing with difficult situations
  • Well organized and detail oriented
  • Follows direction with focused attention
  • Strong computer skills
  • Must possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Completes all ongoing certifications/validations
  • Maintains a clean area in the back-of-house
  • Works swiftly to complete all service well tickets within company timeframes
  • Performs other duties as required or requested
  • Adhere to company uniform attire and appearance standards

Job Qualifications

  • Minimum four years restaurant management experience
  • Strong written and verbal communication skills
  • Energetic and flexible
  • Ability to motivate employees and work as a team
  • Well organized and detail oriented
  • Strong computer skills
  • Possess proper food handler and alcohol dispensing certifications
  • Meets all company service standards
  • Maintains ongoing certifications and validations
  • Ability to remain calm and tactful in difficult situations

Job Duties

  • Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
  • Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
  • Research and identify marketing techniques to attract new guests
  • Review and analyze monthly P&L and communicate results to managers
  • Develop plans to impact areas of opportunity
  • Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
  • Ensure PCI compliance for all credit card transaction documents
  • Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately and on time
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents
  • Manage team’s weekly schedule and time off requests including manager schedules
  • Lead weekly manager meetings and plan shift meetings
  • Communicate and conduct rollouts of new company programs, policies, and procedures
  • Handle all guest complaints in a timely and professional manner
  • Build positive professional relationships with community members
  • Responsible for all staffing including reviewing applications, interviewing, onboarding, and training
  • Adhere to federal, state, and local laws and hold team accountable
  • Provide performance feedback, coaching, development goals, and recognition
  • Communicate employee relation issues to Human Resources
  • Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
  • Delegate and follow up on tasks while remaining accountable
  • Unload vendor trucks and ensure inventory is properly received and rotated
  • Supervise managers and team members
  • Ensure managers understand Areas of Responsibility
  • Oversee cash handling including deposits
  • Make bank change runs
  • Ensure Safety and Security Policies are adhered
  • Maintain vendor relationships
  • Report facilities concerns and submit maintenance requests
  • Monitor food and beverage preparation and quality standards
  • Perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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