Job Overview

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Compensation

Salary
Range $55,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts

Job Description

This hiring establishment is a dynamic and customer-focused restaurant company known for its dedication to delivering exceptional guest service and maintaining high operational standards. The company prides itself on a strong culture that supports employee development, operational excellence, and customer satisfaction. They are committed to fostering an environment where both employees and customers feel valued, supported, and motivated. With a reputation for quality and consistency, the company works hard to adhere to all safety, health, and food regulations, ensuring a safe environment for guests and staff alike.

The role open for applications is that of a Restaurant Manager, a leadership position essential to maintaining smooth day-to-day operations and upholding the company’s standards. This position is pivotal in supervising managers, staff members, and daily activities to meet goals related to order accuracy, guest service, inventory control, labor management, and cost efficiency. The Restaurant Manager is tasked with ensuring that managers follow proper opening and closing procedures, adhere to labor policies, and effectively handle customer complaints to guarantee customer satisfaction.

Beyond oversight duties, this role involves hands-on management including scheduling, inventory management, labor cost control, and enforcing company policies. The person in this role ensures compliance with sanitation standards, safety protocols, and legal requirements. They also play a vital role in the recruitment, orientation, training, and development of all in-store managers and team members, fostering a professional, safe, and positive work environment. This job demands a mix of strong leadership skills, operational knowledge, problem-solving abilities, and excellent communication skills.

This full-time position offers competitive salary potential augmented by frequent pay increases and bonuses for all employees. Additionally, the company provides opportunities for career advancement and supports professional growth through tuition reimbursement and regular training. The schedule is flexible to promote work-life balance, supplemented by paid time off and employee discounts. This role requires a hands-on leader who can balance administrative and operational tasks effectively while maintaining a great workplace culture and ensuring that customers receive outstanding service every day. Overall, the Restaurant Manager will directly contribute to the success and reputation of the company by maintaining efficiency, maximizing profitability, and leading by example.

Job Requirements

  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints
  • Manager certificate is a plus

Job Qualifications

  • Experience with POS systems and cash registers
  • Basic computer knowledge
  • Good math skills
  • Excellent communication skills
  • Ability to effectively resolve complaints
  • Manager certificate is a plus

Job Duties

  • Supervising that managers are using correct opening/closing procedures and are adhering to company and labor policies during their time with the managers
  • Oversee that the managers and staff members are committing to their goal of order accuracy and exceptional guest service
  • Supervise and control managers daily and weekly inventory as well as chicken counts and waste
  • Ensure the management team controls their staff to ensure a professional, safe and orderly work environment
  • Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution
  • Help fill in a position while daily/weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew
  • Responsible for making weekly schedules and ensuring your labor goal is met
  • Responsible for labor percentages
  • Responsible for ensuring daily inventory is completed on all shifts
  • Making sure all truck orders are being made appropriately to ensure it meets food cost goal
  • Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods
  • Identifies and resolves issues with costs of goods discrepancies
  • Responsible for recruiting, orienting, training, assigning, scheduling team members
  • Responsible for all cash handling in store
  • Works with the district manager to manage performance, including coaching, counseling, and disciplining team members
  • Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees
  • plans and reviews compensation actions
  • enforces policies and procedures
  • Performs regular restaurant inspections to ensure the team is meeting standards
  • Responsible for providing a great culture and environment within the staff
  • Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
  • proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems
  • Responsible for the development of all in store managers

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