General Manager

Din Tai Fung (DTF) is a globally acclaimed culinary icon that has established a renowned reputation for its expert craftsmanship in Xiao Long Bao, a type of steamed soup dumpling. Founded in 1972, this Michelin-recognized restaurant brand is well known for its commitment to excellence in food quality, exemplary service, and creating an inviting ambiance that delivers a first-class dining experience. Din Tai Fung has a rich cultural legacy and remains family-owned, passed down through generations, which has enabled the brand to maintain its focus on quality, consistency, and warm hospitality over the decades. Today, Din Tai Fung operates more than 165 locations across 13 countries, including 16 locations in the United States, offering upscale yet approachable cultural dining experiences suitable for a variety of occasions.

Located at 1633 Broadway, New York, NY 10022, Din Tai Fung is currently seeking a passionate and skilled General Manager to lead the front-of-house operations for this prestigious location. The role offers an annual base salary ranging from $185,000 to $220,000, with additional eligibility for an annual incentive plan based on individual and company performance. The final salary depends on various factors, such as prior experience, relevant expertise, current business needs, and market conditions. This position also comes with a comprehensive benefits package designed to support employee well-being and work-life balance.

The General Manager at Din Tai Fung serves as a co-leader of the restaurant, partnering closely with the Executive Kitchen Manager to achieve the overall success of the establishment. This role carries full ownership of front-of-house operations, requiring the candidate to lead service excellence, manage inventory efficiently, control costs, and ensure effective labor planning. A fundamental aspect of this position is team development: hiring, training, and motivating staff to uphold Din Tai Fung's brand standards and deliver exceptional guest experiences consistently.

The ideal candidate will take an active role in setting performance objectives, evaluating team members, and maintaining clear and transparent communication with leadership. Responsibilities also include overseeing departmental budgets, analyzing financial reports, and driving initiatives to maximize sales and profitability while maintaining compliance with accounting procedures and business goals. Additionally, the General Manager manages scheduling to meet labor budget requirements and staffing needs, ensuring a strong leadership bench to support smooth operations. Maintaining vendor relationships and ensuring accurate inventory control are also critical to operational efficiency and product quality.

This role demands a leadership style that fosters a professional and positive work environment aligned with company values. By upholding Din Tai Fung's brand promise, the General Manager plays a pivotal role in shaping the restaurant’s culture and enhancing its reputation as a world-class dining destination. The position requires the ability to work in a fast-paced, high-volume environment where attention to detail, organizational skills, and effective communication are paramount.

Din Tai Fung is an Equal Employment Opportunity Employer that values diversity and inclusiveness. The company participates in E-Verify to confirm work authorization for all new hires in the United States. Applicants must be at least 18 years old and authorized to work legally in the U.S. This is a unique opportunity for a motivated leader who is passionate about the hospitality industry and eager to contribute to the growth and success of a beloved global brand operating in one of New York's most vibrant neighborhoods.