Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,100.00 - $72,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Logan's Roadhouse is a popular American restaurant chain known for its casual dining atmosphere, offering a variety of grilled meats, fresh salads, and hearty sides. Established with a commitment to delivering excellent food and hospitality, Logan's Roadhouse has built a reputation for its welcoming environment, quality menu, and strong community presence. The company values operational excellence, employee development, and customer satisfaction, making it a sought-after employer in the restaurant industry. With numerous locations across various states, Logan's Roadhouse continues to grow and evolve, maintaining a focus on providing exceptional dining experiences and fostering employee growth.
The General Manager role at Logan's Roadhouse is a crucial leadership position responsible for the overall success and operational excellence of a single restaurant location. This full-time position demands a dynamic and experienced professional who can manage the diverse aspects of restaurant operations, including financial management, team leadership, regulatory compliance, and guest satisfaction. The General Manager oversees profit and loss metrics, prepares financial projections, and drives sales growth through effective marketing and operational strategies. Responsibilities also encompass hiring, training, and developing both management and hourly team members to build a cohesive, motivated workforce committed to delivering outstanding service and quality food.
A key aspect of the role involves ensuring that the restaurant complies with all safety, sanitation, and legal regulations, including federal, state, and local laws. The General Manager actively leads by example, modeling hospitality behavior with 100% table visits to guests, while also managing the cleanliness, maintenance, and repair of the restaurant facility and equipment. This role requires strong communication skills to ensure seamless execution of company policies, ongoing training rollouts, and effective handling of guest complaints.
The successful candidate will lead weekly management meetings, oversee scheduling and payroll, and maintain vendor relationships to ensure timely and cost-effective deliveries. Additionally, the General Manager is tasked with enforcing food safety standards such as ServSafe Alcohol, Food, OSHA, and HACCP regulations. Financial responsibilities include managing cash handling processes, reviewing and analyzing monthly profit and loss statements, and implementing plans to optimize revenue and cost controls. This position demands a proactive leader who can delegate responsibility while maintaining accountability for the restaurant's overall performance and the development of their team.
Working at Logan's Roadhouse means becoming part of a team dedicated to excellence in food quality, guest experience, and operational efficiency. The General Manager plays a vital role in fostering a positive work environment, upholding company values, and driving continuous improvement in all aspects of restaurant operations. Candidates must be energetic, well-organized, and capable of handling challenging situations with tact and professionalism. This position requires a hands-on approach and the ability to balance multiple priorities with attention to detail. Overall, the General Manager at Logan's Roadhouse is a pivotal figure in ensuring the restaurant's success and strengthening its position as a beloved dining destination.
The General Manager role at Logan's Roadhouse is a crucial leadership position responsible for the overall success and operational excellence of a single restaurant location. This full-time position demands a dynamic and experienced professional who can manage the diverse aspects of restaurant operations, including financial management, team leadership, regulatory compliance, and guest satisfaction. The General Manager oversees profit and loss metrics, prepares financial projections, and drives sales growth through effective marketing and operational strategies. Responsibilities also encompass hiring, training, and developing both management and hourly team members to build a cohesive, motivated workforce committed to delivering outstanding service and quality food.
A key aspect of the role involves ensuring that the restaurant complies with all safety, sanitation, and legal regulations, including federal, state, and local laws. The General Manager actively leads by example, modeling hospitality behavior with 100% table visits to guests, while also managing the cleanliness, maintenance, and repair of the restaurant facility and equipment. This role requires strong communication skills to ensure seamless execution of company policies, ongoing training rollouts, and effective handling of guest complaints.
The successful candidate will lead weekly management meetings, oversee scheduling and payroll, and maintain vendor relationships to ensure timely and cost-effective deliveries. Additionally, the General Manager is tasked with enforcing food safety standards such as ServSafe Alcohol, Food, OSHA, and HACCP regulations. Financial responsibilities include managing cash handling processes, reviewing and analyzing monthly profit and loss statements, and implementing plans to optimize revenue and cost controls. This position demands a proactive leader who can delegate responsibility while maintaining accountability for the restaurant's overall performance and the development of their team.
Working at Logan's Roadhouse means becoming part of a team dedicated to excellence in food quality, guest experience, and operational efficiency. The General Manager plays a vital role in fostering a positive work environment, upholding company values, and driving continuous improvement in all aspects of restaurant operations. Candidates must be energetic, well-organized, and capable of handling challenging situations with tact and professionalism. This position requires a hands-on approach and the ability to balance multiple priorities with attention to detail. Overall, the General Manager at Logan's Roadhouse is a pivotal figure in ensuring the restaurant's success and strengthening its position as a beloved dining destination.
Job Requirements
- Must be at least 21 years of age
- Minimum four years restaurant management experience required
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to positively motivate employees to work as a team
- Ability to determine applicability of experience and qualifications of job applicants
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Must possess proper food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations
- Maintains a clean area in the back-of-house
- Works swiftly to complete all service well tickets within company timeframes
- Performs other duties and responsibilities as required or requested
- Adhere to company uniform attire and appearance standards
Job Qualifications
- Minimum four years of restaurant management experience
- College degree preferred
- Strong written and verbal communication skills
- Energetic and flexible
- Ability to motivate employees to work as a team
- Ability to evaluate job applicants' experience and qualifications
- Maintains calm and tactful demeanor in difficult situations
- Well organized and detail oriented
- Follows direction with focused attention
- Strong computer skills
- Possesses food handler and alcohol dispensing certifications
- Meets all company service standards
- Completes all ongoing certifications/validations
- Maintains cleanliness in back-of-house
- Works swiftly to complete service tickets within timeframes
- Demonstrated leadership and team management abilities
Job Duties
- Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant
- Oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
- Research and identify marketing techniques to attract new guests
- Review and analyze monthly P&L and communicate results to managers
- Develop plans to impact areas of opportunity
- Monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- Ensure PCI compliance for all credit card transaction documents
- Complete financial and personnel/payroll administrative duties accurately and on time
- Ensure a safe working and guest environment and properly document injuries and incidents
- Manage team schedules and time off requests including managers
- Lead weekly manager meetings and build shift meetings
- Communicate and conduct rollouts of new company programs, policies, and procedures
- Handle guest complaints in a timely and professional manner
- Build positive relationships within the community
- Manage staffing needs including reviewing applications, interviewing, onboarding, training, and terminations
- Enforce compliance with federal, state, local laws and company policies
- Provide performance feedback and recognition to managers and team members
- Communicate employee relations issues to Human Resources
- Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards
- Delegate tasks while remaining accountable
- Unload vendor trucks/pallets and ensure proper inventory management
- Supervise all salaried managers and hourly team members
- Ensure managers understand their responsibilities
- Oversee cash handling including deposits and making bank runs
- Enforce Safety and Security Policies
- Maintain vendor relationships and ensure timely deliveries
- Report facility issues and submit maintenance requests
- Monitor food and beverage quality and compliance
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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