General Manager

SONIC Drive-In is a well-known and beloved American fast-food restaurant chain that prides itself on offering an exceptional dining experience through its iconic drive-in concept. Established as a leader in the quick-service restaurant (QSR) industry, SONIC has a rich history of serving high-quality, tasty food in a fun and welcoming environment. The company values its employees as partners, recognizing their crucial role in delivering unparalleled customer service and maintaining operational excellence. As a company, SONIC emphasizes teamwork, innovation, and a strong community connection, striving to create workplaces where employees feel valued, motivated, and excited about their roles.

The role of a General Manager at SONIC Drive-In is an exciting leadership opportunity that goes beyond typical management duties. This position is the highest management role within the drive-in location, responsible for overseeing all aspects of operations and employee management. As a General Manager, you will lead a dedicated team to ensure that every guest receives an enjoyable and seamless experience, from greeting them to delivering delicious meals efficiently and safely. Your leadership directly impacts the success and reputation of the restaurant.

In this role, you will be involved in recruiting, hiring, training, coaching, and managing employees, including assistant managers, to maintain high service standards. You'll play a pivotal role in scheduling and staffing to create an efficient operation that meets customer demand while controlling costs. The General Manager ensures all food safety, sanitation, and cleanliness standards are strictly followed and that the facility and equipment are well-maintained. Compliance with federal, state, and local regulations regarding labor and health is a critical part of your responsibilities.

Your daily tasks include managing payroll, inventory, and operational expenses to maximize profitability. You will handle and escalate guest and employee concerns appropriately, fostering a positive workplace culture and maintaining guest satisfaction. Conducting regular team meetings and maintaining detailed operational records and reports will be key to monitoring performance and implementing improvements.

The position is dynamic and requires flexibility, including working a minimum of 50 hours per week with irregular shifts that can include nights, weekends, and holidays. It demands strong leadership, communication, problem-solving, and organizational skills to thrive in a fast-paced environment.

Working at SONIC means embracing the company’s values and culture while striving to deliver an infinitely more delicious food service experience. As a General Manager, you will lead the charge in creating a vibrant, efficient, and customer-focused restaurant where every team member can excel and every guest leaves satisfied. This job is perfect for individuals passionate about restaurant management who want to grow professionally in a supportive and rewarding environment.