Job Overview
Employment Type
Full-time
Compensation
Salary
Range $55,000.00 - $70,000.00
Work Schedule
Standard Hours
Benefits
bonus
Professional Development
Job Description
Dairy Queen is a well-established and beloved quick-service restaurant brand recognized for its signature soft-serve ice cream and a diverse menu that caters to fans of all ages. With a rich history in delivering quality food and memorable customer experiences, Dairy Queen has become a staple in many communities. The brand focuses heavily on creating positive and enjoyable moments for its fans by continually evolving and maintaining superior service standards. Dedicated to both innovation and tradition, Dairy Queen emphasizes a fan-first mentality across all their locations, ensuring that every visit results in smiles and stories that fans cherish.
The management role at Dairy Queen offers a unique opportunity for professionals seeking a dynamic and rewarding career in the restaurant industry. As a key leader within the team, managers are entrusted with overseeing dining room and kitchen operations, ensuring that both areas function smoothly and efficiently. Beyond routine management, the role involves motivating and inspiring the team to deliver exceptional fan service consistently. Managers at Dairy Queen are expected to be ambassadors of the brand, embodying its values and upholding its high standards in every aspect of performance.
This position requires a leader who is eager to take ownership and accountability for the restaurant's success. The successful candidate will develop and implement business plans in collaboration with the owner, focusing on optimizing sales and profitability while maintaining outstanding service quality. A significant component of the role involves managing inventory, cash controls, and food safety practices, ensuring compliance with all brand standards and legal requirements. Moreover, fostering a positive, safe, and inviting environment for both fans and team members is paramount.
Another vital aspect of the management role is talent development. Managers will hire, train, coach, and mentor the store management team along with hourly crew members, promoting a highly skilled and productive workforce. The ability to maintain a cooperative and harmonious workplace is essential, as is handling any fan concerns with professionalism and adherence to Dairy Queen's service recovery standards.
Marketing and community engagement also fall within the manager's purview. Implementing local, regional, and national marketing promotions to attract new fans and drive sales growth is integral to the position. Managers will analyze competitors’ marketing efforts and evaluate program effectiveness, adapting strategies to meet changing consumer demands.
With a salary range of $55,000 to $70,000 annually plus bonus opportunities, this career offers financial rewards commensurate with responsibility and performance. Dairy Queen emphasizes continued professional development, making it an ideal place for those seeking growth and long-term success in the restaurant management field. The company culture prioritizes fun, positivity, and teamwork, making each day enjoyable and fulfilling for its employees. If you are a management professional passionate about hospitality and delivering memorable guest experiences, Dairy Queen could be the perfect place for your next career chapter.
The management role at Dairy Queen offers a unique opportunity for professionals seeking a dynamic and rewarding career in the restaurant industry. As a key leader within the team, managers are entrusted with overseeing dining room and kitchen operations, ensuring that both areas function smoothly and efficiently. Beyond routine management, the role involves motivating and inspiring the team to deliver exceptional fan service consistently. Managers at Dairy Queen are expected to be ambassadors of the brand, embodying its values and upholding its high standards in every aspect of performance.
This position requires a leader who is eager to take ownership and accountability for the restaurant's success. The successful candidate will develop and implement business plans in collaboration with the owner, focusing on optimizing sales and profitability while maintaining outstanding service quality. A significant component of the role involves managing inventory, cash controls, and food safety practices, ensuring compliance with all brand standards and legal requirements. Moreover, fostering a positive, safe, and inviting environment for both fans and team members is paramount.
Another vital aspect of the management role is talent development. Managers will hire, train, coach, and mentor the store management team along with hourly crew members, promoting a highly skilled and productive workforce. The ability to maintain a cooperative and harmonious workplace is essential, as is handling any fan concerns with professionalism and adherence to Dairy Queen's service recovery standards.
Marketing and community engagement also fall within the manager's purview. Implementing local, regional, and national marketing promotions to attract new fans and drive sales growth is integral to the position. Managers will analyze competitors’ marketing efforts and evaluate program effectiveness, adapting strategies to meet changing consumer demands.
With a salary range of $55,000 to $70,000 annually plus bonus opportunities, this career offers financial rewards commensurate with responsibility and performance. Dairy Queen emphasizes continued professional development, making it an ideal place for those seeking growth and long-term success in the restaurant management field. The company culture prioritizes fun, positivity, and teamwork, making each day enjoyable and fulfilling for its employees. If you are a management professional passionate about hospitality and delivering memorable guest experiences, Dairy Queen could be the perfect place for your next career chapter.
Job Requirements
- Minimum 3-5 years of restaurant management experience with responsibility for restaurant profit and loss
- High school diploma or equivalent
- Strong hospitality and customer service skills
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- Must be ServSafe certifiable
- Excellent track record of coaching and developing employees
- Work well under pressure packed situations while maintaining a great attitude
- Comfortable standing for entire shift and able to lift 50 pounds
- Ability to work in and out of different temperature ranges
- Must be highly organized and detail-oriented with capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment
- Exhibit good manners proper personal hygiene and promptness
- Have fun and maintain a positive attitude at all times
Job Qualifications
- Minimum 3-5 years of restaurant management experience with responsibility for restaurant profit and loss
- Previous quick service restaurant experience strongly preferred
- High school diploma or equivalent
- Strong hospitality and customer service skills
- Proven track record of effectively managing COGS and labor
- Strong knowledge and application of safe food handling practices
- Must be ServSafe certifiable
- Excellent track record of coaching and developing employees
- Work well under pressure while maintaining a great attitude
- Comfortable standing for entire shifts and able to lift 50 pounds
- Ability to work in a range of temperature environments
- Highly organized and detail-oriented with capability to oversee multiple areas simultaneously
- Exhibit good manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times
Job Duties
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Develop the restaurant's business plan by working with the owner and manage restaurant profit and loss to optimize sales and profit
- Meet or exceed Dairy Queen brand standards with competency in inventory and cash controls
- Hire, train, coach and develop the store management team and hourly crew members to build a highly skilled and productive team
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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