Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,600.00 - $68,200.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
SONIC Drive-In is a renowned fast-food restaurant chain known for its unique drive-in dining experience and high-quality American food offerings. As a vibrant part of the quick service restaurant (QSR) industry, SONIC combines nostalgic charm with modern-day efficiency, making every customer visit memorable. Established with a strong commitment to excellent customer service, SONIC has become a beloved destination for those seeking delicious food served in a fun, friendly environment. The chain is recognized not only for its menu but also for its iconic carhop service and retro-style appeal, which sets it apart from typical fast-food establishments. Employing dedicated and passionate individuals is central to maintaining SONIC’s reputable service standards and atmosphere.
At SONIC, the position of General Manager is a pivotal role that drives the restaurant's success and customer satisfaction. As a General Manager, you are essentially the leader of your team, orchestrating daily operations and ensuring that both staff and customers have an outstanding experience. This is a dynamic leadership role that involves managing various responsibilities including hiring, training, and supporting team members such as crew personnel, carhops, and skating carhops. You are entrusted with fostering a collaborative and positive working environment that motivates employees to deliver their best every day.
In addition to leading the team, the General Manager oversees operational efficiency by managing food preparation, maintaining cleanliness, ensuring safety compliance, and adhering to company policies. Your role extends to inventory control, scheduling, payroll management, and operational reporting. Through effective leadership and strategic planning, you will be instrumental in achieving financial performance goals and addressing sales trends by implementing corrective action plans when necessary.
The General Manager also plays an essential role in customer service by reinforcing a customer-first mentality among the staff and handling any guest concerns promptly and respectfully. This position requires strong communication skills, problem-solving abilities, and a willingness to work a flexible schedule including evenings, weekends, and holidays. The General Manager position offers an ideal opportunity for someone seeking a rewarding career in restaurant management with the added benefit of being part of a nationally recognized brand.
If you are passionate about leading teams, delivering excellent service, and driving business success in a popular fast-food environment, joining SONIC as a General Manager could be your dream job. This role not only promises great pay and benefits but also the satisfaction of making every customer visit sensational and every employee feel valued. SONIC is proud to be an equal opportunity employer, embracing diversity and inclusion across all its franchise locations.
At SONIC, the position of General Manager is a pivotal role that drives the restaurant's success and customer satisfaction. As a General Manager, you are essentially the leader of your team, orchestrating daily operations and ensuring that both staff and customers have an outstanding experience. This is a dynamic leadership role that involves managing various responsibilities including hiring, training, and supporting team members such as crew personnel, carhops, and skating carhops. You are entrusted with fostering a collaborative and positive working environment that motivates employees to deliver their best every day.
In addition to leading the team, the General Manager oversees operational efficiency by managing food preparation, maintaining cleanliness, ensuring safety compliance, and adhering to company policies. Your role extends to inventory control, scheduling, payroll management, and operational reporting. Through effective leadership and strategic planning, you will be instrumental in achieving financial performance goals and addressing sales trends by implementing corrective action plans when necessary.
The General Manager also plays an essential role in customer service by reinforcing a customer-first mentality among the staff and handling any guest concerns promptly and respectfully. This position requires strong communication skills, problem-solving abilities, and a willingness to work a flexible schedule including evenings, weekends, and holidays. The General Manager position offers an ideal opportunity for someone seeking a rewarding career in restaurant management with the added benefit of being part of a nationally recognized brand.
If you are passionate about leading teams, delivering excellent service, and driving business success in a popular fast-food environment, joining SONIC as a General Manager could be your dream job. This role not only promises great pay and benefits but also the satisfaction of making every customer visit sensational and every employee feel valued. SONIC is proud to be an equal opportunity employer, embracing diversity and inclusion across all its franchise locations.
Job Requirements
- High school diploma or equivalent required
- minimum two years of restaurant management experience, QSR preferred
- ability to work a minimum five day workweek with four closing shifts or guaranteed four day workweek
- willingness to work irregular hours, nights, weekends and holidays
- knowledge of recruiting and selection practices
- understanding of federal, state labor laws and local health regulations
- leadership and supervisory skills
- basic accounting and computer proficiency
- ability to follow directions and work independently
- effective problem-solving and conflict-resolution skills
- willingness to comply with SONIC appearance, uniform and hygiene standards
Job Qualifications
- High school diploma or equivalent
- advanced studies in business or restaurant management preferred
- minimum two years of restaurant management experience, preferably QSR
- strong leadership and supervisory skills
- knowledge of federal and state labor laws
- effective verbal and written communication skills
- basic accounting and computer skills
- problem-solving and decision-making abilities
- experience in recruiting, interviewing and selection
- ability to multitask and work autonomously
Job Duties
- Manages, trains, monitors and coaches crew and team members, carhops and skating carhops
- directs and assigns drive-in restaurant employees to ensure all food service meets operational standards
- adheres to and monitors employee compliance with policies and procedures
- performs restaurant opening and closing duties
- prepares employee work schedules and adjusts staffing levels
- monitors and maintains inventory levels and places orders within cost control procedures
- maintains employment and payroll records
- reinforces a customer service mentality and resolves guest requests promptly
- interviews and hires restaurant crew and management team members
- prepares operational reports and develops action plans to address financial and sales trends
- develops and implements marketing plans
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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