Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $22.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

Paid sick leave
Employer-sponsored medical benefits
Paid vacation
Employee Discounts
Opportunities for bonus earnings
Career advancement program

Job Description

This company is a fast-paced and dynamic restaurant known for its commitment to quality food and excellent customer service. With a strong focus on team development and growth, the company fosters a supportive work environment where employees can advance at their own pace through a structured promote-from-within management steps program. Dedicated to adhering to discerning standards and operational excellence, this restaurant emphasizes cost control, inventory management, and impeccable customer relations, ensuring a seamless and enjoyable experience for both staff and patrons.

The General Manager position offers an hourly wage ranging from $22 to $26, with additional opportunities to earn performance bonuses during each pay period. Employees benefit from paid sick leave as mandated by Washington State law, and qualifying full-time staff are eligible for employer-sponsored medical benefits. Paid vacation is also available to qualifying full-time employees, making this an attractive opportunity for those seeking long-term career growth. Employee discounts further add to the benefits package, enhancing overall job satisfaction.

As the General Manager, you will bear the responsibility for all activities occurring during your shift. This critical leadership role demands meticulous oversight over cost controls, inventory management, cash handling, and customer relations. You must exemplify professionalism by adhering 100 percent to all company policies and procedures and ensure that your team upholds these standards as well. Your role will involve staffing decisions, maintaining accurate paperwork, and managing food inventory to minimize waste and optimize profitability.

You will work according to a set schedule to maintain a perfect store image, uphold cleanliness, and meet the brand's standards consistently. Providing outstanding customer service is paramount to your role, as is maintaining punctuality and attendance. You will also ensure the transportation logistics to and from work are smooth and coordinated. Marketing efforts, profitability tracking, and fostering a highly efficient and motivated team atmosphere are also part of your numerous responsibilities.

Effective communication forms the cornerstone of this role, as you will be required to interface with customers and staff operationally and verbally to process orders, manage supplies, and resolve any issues promptly. A hands-on approach to operating all store equipment, handling deliveries, stocking ingredients, and preparing food products is essential. Completing detailed inventory paperwork, cleaning equipment and the facility regularly, and managing telephone orders are integral tasks you will lead and supervise. This full spectrum accountability is integral to maintaining a successful store that thrives on efficiency, quality, and customer satisfaction.

Job Requirements

  • high school diploma or equivalent
  • previous management experience preferred
  • ability to follow policies and procedures 100 percent
  • strong attention to cost controls and inventory management
  • excellent customer service skills
  • punctuality and reliable attendance
  • ability to work according to a schedule
  • ability to perform physical tasks such as stocking and cleaning
  • effective communication skills
  • ability to operate necessary equipment and technology

Job Qualifications

  • general job duties for all store team members
  • ability to operate all equipment
  • strong communication skills
  • ability to comprehend and give correct written instructions
  • ability to communicate verbally with customers and co-workers
  • basic math skills including ability to add, subtract, multiply, and divide
  • ability to make correct monetary change
  • verbal, writing, and telephone skills to take and process orders
  • motor coordination between eyes and hands/fingers
  • ability to enter orders using a computer keyboard or touch screen

Job Duties

  • operate all equipment
  • stock ingredients from delivery area to storage, work area, walk-in cooler
  • prepare product
  • receive and process telephone orders
  • take inventory and complete associated paperwork
  • clean equipment and facility approximately daily
  • communicate with customers and co-workers to process orders

Job Criteria

Experience

Mid Level (3-7 years)


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