General Manager

Rochester, MN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,000.00 - $65,000.00

Work Schedule

Flexible

Benefits

educational assistance

Comprehensive health benefits

401(k) retirement savings with company match

flexible schedule

meal discounts

Employee Discount Program

Development pathway

College credits for manager training

Job Description

Perkins Restaurant & Bakery is a renowned restaurant chain founded in 1958, operating a total of 324 restaurants across 32 states in the United States and four Canadian provinces. With 81 company-owned units and 234 franchised locations, Perkins is well-known for its dedication to serving homestyle, delicious food paired with personalized, attentive service. Its business model emphasizes quality, great value, and guest satisfaction, which has been a foundation of the company's longstanding success. The restaurant has built a strong reputation for loyalty among both guests and employees, actively promoting a supportive and fulfilling work environment. Perkins also values the growth and development of its staff, making it a sought-after employer in the food service industry with a focus on career advancement and educational assistance.

As a General Manager at Perkins, you will play a critical leadership role overseeing daily operations in an assigned restaurant. Your primary responsibility will be to meet and exceed planned sales and profitability goals, ensuring operational excellence and unmatched guest satisfaction. This full-time position involves managing all aspects of the restaurant such as staffing, training, financial management, inventory control, and compliance with food safety standards. You will lead and supervise all employees, including assistant managers and hourly team members, fostering a positive and productive workplace culture. The role demands a hands-on approach, where you actively participate in restaurant functions and uphold high standards in food quality and service.

The General Manager will also be responsible for recruitment, employee training, conducting performance evaluations, and facilitating career development. Perkins supports managers by providing access to the University of Perkins training programs and incentives such as college credit hours upon successful completion of manager training. Furthermore, the position requires maintaining industry certifications like ServSafe to ensure compliance with health regulations. Client satisfaction and efficient resource management are paramount, so the General Manager must also oversee facility maintenance, financial reporting, and inventory control. Importantly, this role offers a path for professional growth supported by a clear development pathway and numerous employee benefits.

Job Requirements

Extensive standing without breaks
Exposure to heat, steam, smoke, cold and odors
Bending, reaching, walking
Must be able to reach heights of approximately 6 feet and depths of 2.5 to 3 feet
Must have high level of mobility/flexibility in space provided
Must be able to fit through openings 30 inches wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Must be able to carry trays of food products weighing 20 pounds for distances up to 30 feet
Must be able to lift up to 50 pounds

Job Qualifications

Two years previous experience in a management role
preferably in the food service industry
High school diploma
some college or degree preferred
Must be able to communicate clearly with guests and vendors in person and by telephone
Must be able to operate the cash register
Must be able to coordinate multiple tasks simultaneously

Job Duties

Responsible for achieving plan profit levels while ensuring maximum guest satisfaction
Plans and analyzes restaurant unit manpower, ensuring sufficient development and training of all employees, including subordinate managers
Responsible for all aspects of employment and restaurant staffing including recruitment (interviewing and selecting), training, and conducting new hire orientation
Responsible for conducting annual performance reviews with all restaurant employees, as well as recommending merit increases and preparing employee performance documentation
Attends University of Perkins and successfully completes all coursework
Achieves and maintains ServSafe certification
Performs and is able to assist in all functions for all positions in the restaurant
Ensures that all menu items are prepared, portioned, and presented properly in a clean, safe, and sanitary manner according to all established procedures, performance standards, and specifications
Ensures managers and all team members are monitoring and overseeing food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food-borne illness
Ensures restaurant compliance to productivity and service standards by scheduling and staffing a sufficient number of well-trained and productive employees
Ensures proper management of the facility and equipment through preventive maintenance, energy conservation, repairs, security measures, and adherence to safety and sanitation requirements
Ensures inventory levels for both food and non-food items are properly maintained in accordance with company guidelines through correct ordering procedures and efficiency usage and yield application
Anticipates, identifies and corrects system breakdowns to achieve guest satisfaction
Accountable for accurate financial data to include: payroll, cash and receipts, productivity food costs, security of funds, and operating expenses
prepares and reviews financial reports
Attends scheduled regional meetings
makes presentations to peers and management as requested