Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $22.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
flexible schedule

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, made-to-order burgers, crispy fries, and signature Frosty desserts. With a reputation for quality food and excellent customer service, Wendy's has established itself as a leading brand in the quick-service restaurant industry. Located at 9768 Grand River in Detroit, MI, the GRAND RIVER location is part of this extensive network, serving the local community with dedication and efficiency. Wendy's emphasizes the importance of upholding company policies, maintaining compliance with laws, and fostering a positive, ethical work environment. The restaurant is committed to delivering outstanding customer experiences, driven by a team of motivated and well-trained employees. The management at Wendy's plays a critical role in ensuring that all aspects of the restaurant operate smoothly and effectively, aligning with the brand's high standards.

The General Manager at Wendy's GRAND RIVER location holds a vital leadership position responsible for overseeing the entire operation of the restaurant. This includes managing staff, driving sales, maintaining quality standards, and ensuring all company policies and procedures are strictly followed. The role requires a hands-on approach to leadership, focusing on training, developing, and motivating a diverse team of managers and crew members. A successful General Manager must be adept at balancing operational demands with customer service excellence, financial management, and team development. Key responsibilities include ensuring compliance with all federal, state, and local laws, maintaining cash handling procedures, conducting inventory counts, and sustaining high customer satisfaction levels.

This full-time position offers an hourly wage ranging from $18.00 to $22.00, reflecting the importance and responsibilities of the role. The General Manager is expected to embody the company's values and culture, providing clear direction and support to staff while actively contributing to the restaurant’s growth and profitability. Excellent organizational and communication skills are essential to manage multiple facets of the business efficiently. The ability to implement company programs and systems effectively will ensure operational consistency and success. This role is ideal for a proactive, detail-oriented individual who thrives in a fast-paced, customer-focused environment and is passionate about leadership and team success.

Job Requirements

  • High school diploma or equivalent
  • Experience in restaurant or retail management
  • Strong leadership abilities
  • Excellent communication skills
  • Ability to work flexible hours
  • Proficiency in cash handling and inventory management
  • Knowledge of relevant laws and regulations

Job Qualifications

  • High school diploma or equivalent
  • Previous management experience in a fast-food or quick-service restaurant
  • Strong leadership and interpersonal skills
  • Ability to manage and motivate a team
  • Excellent communication skills
  • Knowledge of cash management procedures
  • Familiarity with inventory control

Job Duties

  • Manage restaurant operations and staff
  • Execute company policies, procedures, programs, and systems
  • Ensure compliance with federal, state, and local laws and ethical business practices
  • Provide leadership, direction, training, and development to managers and crew
  • Interview, hire, train, and orient new team members
  • Maintain excellent customer satisfaction
  • Conduct inventory counting and recording
  • Maintain proper cash management

Job Criteria

Experience

Mid Level (3-7 years)


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